Pharmacy Training Manager/Lead

Gifthealth•Columbus, OH
•Onsite

About The Position

The Pharmacy Training Manager/Lead at Gifthealth oversees the training and development of pharmacy associates. The role creates and conducts training programs, ensures associates are knowledgeable and compliant with company standards and regulations, and provides ongoing support and mentorship to pharmacy trainers and associates to promote continuous improvement and excellence in service delivery. The position is on-site and full-time. It may require additional availability or flexibility for escalations, and includes regular meetings with teams, departments, or leadership to ensure alignment. The role is classified as non-exempt. The listed salary range is $26.67–$31.37.

Requirements

  • Certified Pharmacy Technician (CPhT) certification is required.
  • At least 5 years of experience in pharmacy technology, including at least 2 years in a training or educational role.
  • Strong leadership and educational skills, including the ability to develop and deliver training materials.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • In-depth knowledge of pharmacy operations and regulatory requirements.
  • Ability to stand for at least 4 hours at a time while working.
  • Ability to lift up to 25 pounds.
  • Ability to perform repetitive motions throughout an entire shift, including bending, reaching, lifting, typing, and using a computer.
  • Ability to work on-site for all scheduled shifts.

Nice To Haves

  • Additional certification in adult education or training.
  • Bachelor’s degree in Education, Pharmacy, or a related field is preferred.
  • Experience in curriculum development and training in healthcare.

Responsibilities

  • Develop, implement, and oversee training programs for pharmacy associates, keeping materials current with pharmacy practices, regulations, and compliance standards.
  • Supervise and mentor trainers to promote consistency, quality, and continuous improvement in training delivery.
  • Assess training needs using data, employee feedback, and collaboration with managers to align programs with operational demands and regulatory requirements.
  • Monitor and evaluate training effectiveness and use findings to refine programs and improve outcomes.
  • Foster a collaborative learning environment that promotes knowledge sharing, engagement, and ongoing professional development.
  • Oversee the pharmacy technician certification process and ensure team members meet state and national certification requirements.
  • Partner with pharmacy leadership to align training initiatives with business goals, performance metrics, and operational priorities.
  • Work with the Production team to provide consistent training, coaching, and real-time feedback for employees.
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