Pharmacy Technician-Chicago, Illinois

Nuvem•Chicago, IL

5d•Onsite

About The Position

This Position will require the candidate to work Monday-Friday ( 9:30AM-6:00PM) at the Pharmacy located at 9119 S. Exchange Avenue in Chicago, Illinois. The Pharmacy Technician will assist the pharmacist with serving patients and maintaining the pharmacy department, including tasks such as sterilizing surfaces, preparing the pharmacy for opening, greeting customers, and answering questions. The role involves receiving and processing prescriptions, ensuring accuracy, resolving issues like rejected insurance claims, selecting and measuring medications, and managing inventory. Administrative tasks, compliance with security and quality standards, and staying current with HIPAA, HITECH, and FWA credentialing are also key responsibilities. The technician will support clinical and non-clinical operations, package orders, coordinate medication delivery, and communicate with insurance carriers. Additionally, the role includes handling incoming phone calls for prescription orders and refills, making follow-up calls to patients, and triaging calls for escalation.

Requirements

Candidate must have min. (1) year of previous pharmacy technician experience
Must be a registered Pharmacy Technician with the State of Illinois

Responsibilities

Assist the pharmacist with serving patients and maintaining the pharmacy department
Sterilize surfaces and equipment and prepare the pharmacy for opening.
Greet customers and answer questions.
Receive prescriptions and check their validity.
Process prescriptions electronically and ensure all information is complete and accurate.
Resolve issues when they arise (e.g., rejected insurance claims).
Select the appropriate medicine and measure dosages to fill prescriptions.
Sort, stock, label medication and monitor inventory.
Undertake administrative tasks (e.g., Record-keeping) as assigned.
Comply with all security measures and quality standards and activities.
Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
Package orders based on policies and procedures.
Coordinate medication delivery location and estimated time with patient.
Prepare and arrange delivery of medication with courier service or shipping service.
Communicate with insurance carriers to obtain payment for prescription claims.
Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
Triage calls and escalate to appropriate leadership when necessary.