Pharmacy Technician - MISSOURI - Cosentino's Price Chopper #416 2219 N. Belt Hwy

Cosentino's Food Stores•Saint Joseph, MO

19d

About The Position

The Pharmacy Technician assists customers with pharmaceutical and other wellness needs in a safe and courteous manner. This position formally reports to the Pharmacist in Charge and is non-exempt. The role receives and processes prescriptions, supports customer transactions and communications, maintains prescription records and inventory, and keeps the pharmacy clean and compliant with health, sanitation, and safety requirements. The technician also works with the Pharmacist in Charge to address customer needs and departmental issues.

Requirements

Complete ongoing training and development listed on the Cosentino Learning Plan.
Demonstrate the basic math and reading skills required for the position.
Demonstrate the written communication skills required for the position.
Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
Be able to operate all necessary equipment safely and competently.
Reach overhead with both arms, twist at the waist, and lift objects weighing up to 15 pounds with both hands.
Stand and walk for long periods on tile, asphalt, concrete, or other hard surfaces.
Occasionally lift and carry up to 15 pounds.
Bend and squat, sometimes down to floor level.

Nice To Haves

Pharmacy Technician Certification.
High school diploma or equivalent.
Knowledge of MS Word, Excel, PowerPoint, retail pharmacy software, and point-of-sale systems.
Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

Follow and implement Cosentino Customer Service Standards.
Receive new and refill prescriptions from customers and assist them when they pick up prescriptions.
Verify the patient's name and address, when applicable, and the legibility of the prescriber's name.
Process cash register transactions for new and refilled prescriptions.
Provide customers with necessary communications, such as instructions, side effects, and medication descriptions.
Arrange consultations with the Pharmacist when requested.
Obtain customer signatures for prescriptions received.
Answer incoming calls and direct them to the Pharmacist when appropriate, including calls about new prescriptions, medication questions, or matters requiring judgment.
Complete and process third-party documents.
Fill prescription books or new prescriptions and file patient profiles.
Fill bins with prescription vials.
Process incoming orders and verify that shipped items match the items invoiced to the Pharmacy.
Check stock for adequate shelf life before expiration and remove outdated items as often as deemed necessary by the Pharmacist in Charge.
Clean pharmacy shelves and work areas and maintain the premises in a satisfactory state of cleanliness.
Comply with and encourage others to comply with health regulations, sanitation guidelines, and safety procedures.
Resolve customer complaints professionally and recognize when to involve the Pharmacist in Charge.
Operate necessary equipment safely and competently.
Meet or exceed productivity standards and demonstrate the verbal, interpersonal, math, reading, and written communication skills required for the position.
Retrieve prescriptions requested for refill from prescription files.
Prepare labels for new and refill prescriptions.
Fax or call physician offices for additional refills or to resolve issues as necessary.
Affix price stickers to ordered items and place them on stock shelves or in a refrigerator when required.
Maintain open communication with the Pharmacist in Charge about departmental issues, concerns, or events.
Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.