Pharmacy Technician Specialist I - Medication History

Advocate Health•Milwaukee, WI

10d•$24 - $36

About The Position

The Pharmacy Technician Specialist I – Medication History performs specialized pharmacy work in support of safe, effective, and efficient patient care. The position follows established processes, procedures, and policies; uses specialized pharmacy equipment and technology; maintains accurate and timely records; and supports communication and coordination with patients and the care team. The specialist contributes to quality improvement, operational changes, standardization, specialized work teams, department initiatives, and the education of others while maintaining current knowledge of the field and complying with legal, regulatory, and accreditation standards. This is a full-time position requiring 40 hours per week. Shifts vary: first shift is 6:00 AM–2:30 PM and second shift is 2:00 PM–10:30 PM. Alternating weekends are mandatory. The role may require travel between pharmacy locations and exposure to chemical hazards, hazardous waste, blood and body fluids, and communicable diseases. Appropriate personal protective equipment must be used. The position requires state board of pharmacy registration or licensure and national pharmacy technician certification through the Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT). A high school diploma or GED is required; technicians in North Carolina with validating technician responsibilities must have an associate degree in Pharmacy Technology. Typically, three years of experience in health care, the insurance industry, pharmacy, or a medical background is required.

Requirements

Registration or licensure with the state board of pharmacy according to the requirements of the state of employment.
Certification through the Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
High school diploma or GED equivalent.
For technicians in North Carolina with validating technician responsibilities, an associate degree in Pharmacy Technology is required.
Typically, three years of experience in health care, the insurance industry, pharmacy, or a medical background.
Excellent oral, written, interpersonal, and customer service skills; ability to speak clearly and be understood.
Critical-thinking and problem-solving skills.
Basic math skills.
Organizational skills and analytical ability to prepare and accurately reconcile reports.
Ability to evaluate customer needs and establish clear standards for meeting them.
Ability to maintain strict confidentiality.
Self-discipline and attention to detail.
Working knowledge of a PC, Microsoft Office Suite (Word, Excel, and Outlook), the internet, and general call center systems.
Ability to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above the shoulders; extended sitting may be required.
Ability to walk and stand extensively, push a mobile cart weighing approximately 50 pounds, and lift 35 pounds of material.
Functional vision, touch, and hearing; ability to communicate effectively by speaking and being understood.
Use appropriate personal protective equipment and precautions to minimize exposure to hazardous agents, body fluids, and communicable diseases, including the risk of inadvertent needle sticks and minor cuts or bruises.
Frequent fine motor hand and wrist movements for writing, typing, computer data entry, and medication preparation, including syringe use.
Ability to work in conditions that include walking on hard surfaces, climbing stairs, and changes in temperature and humidity.
Ability to operate equipment necessary to perform the job.
Flexibility to travel between pharmacy locations.

Nice To Haves

Strong background in medical terminology.
Associate or bachelor's degree.

Responsibilities

Complete area-specific work according to standard processes, procedures, and policies.
Serve as an expert in equipment and technology used in the specialized area and troubleshoot technical issues.
Ensure documents and records are accurate and completed in a timely manner.
Support communication and coordination with patients and the care team.
Identify quality improvement opportunities to support safe, effective, and efficient services and patient care.
Provide input on and support implementation of operational changes, advancements, and site and system standardization.
Participate in specialized site or system work teams, committees, and councils, as applicable.
Comply with legal, regulatory, and accreditation standards.
Keep current with changes in the specialized field and collaborate with department leadership to adopt best practices.
Maintain current knowledge and skills and contribute to educating others.
Contribute to pharmacy department initiatives.
Accept task assignments from other pharmacy teammate roles when workload requires.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible spending accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay may be available for shifts, on-call work, and other eligible circumstances.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.