Pharmacy Specialist I - Medication History

Advocate Health
•$24 - $36

About The Position

The Pharmacy Specialist I - Medication History performs area-specific work according to standard processes, procedures, and policies. The role uses specialized pharmacy equipment and technology, resolves technical issues, maintains accurate and timely records, and supports communication and coordination with patients and the care team. The specialist identifies quality improvement opportunities, contributes to operational changes and standardization, participates in relevant work teams and committees, and complies with legal, regulatory, and accreditation standards. The role also maintains current knowledge and skills, supports education of others, contributes to pharmacy initiatives, and accepts tasks from other pharmacy teammate roles when workload requires. This is a full-time position working an overnight schedule of 8:30 PM to 7:00 AM, seven days on and seven days off, for 35 hours per week. The position requires registration or licensure with the state board of pharmacy and certification as a pharmacy technician. The listed pay range is $24.10–$36.15. The work may involve extended sitting as well as walking, standing, pushing a mobile cart, lifting, bending, kneeling, climbing, twisting, crawling, and reaching. The role uses equipment necessary to perform the job and may involve exposure to chemical hazards, hazardous waste, blood and body fluids, and communicable diseases. Appropriate personal protective equipment is required. Travel between pharmacy locations may be required.

Requirements

  • Registration or licensure with the state board of pharmacy according to the requirements of the state of employment.
  • Certification through the Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
  • High school diploma or GED equivalent.
  • For technicians in North Carolina with validating technician responsibilities, an Associate’s Degree in Pharmacy Technology is required.
  • Typically, 3 years of experience in health care, the insurance industry, pharmacy, or a medical background.
  • Excellent oral, written, interpersonal, and customer service skills.
  • Ability to speak clearly and be understood by others to communicate effectively.
  • Critical-thinking and problem-solving skills.
  • Basic math skills.
  • Organizational skills and analytical ability to prepare and reconcile reports correctly.
  • Ability to evaluate and measure customer needs and set clear standards to ensure those needs are met.
  • Ability to maintain strict confidentiality.
  • Self-discipline and attention to detail.
  • Working PC knowledge, including Microsoft Office Suite (Word, Excel, and Outlook), the Internet, and general call center systems.
  • Ability to perform the stated physical activities, including sitting, standing, walking, lifting, bending, kneeling, climbing, twisting, crawling, and reaching above the shoulders; push a mobile cart of approximately 50 pounds and lift 35 pounds of material.
  • Functional vision, touch, and hearing.
  • Ability to use required personal protective equipment and take precautions to avoid inadvertent needle sticks, minor cuts, or bruises.
  • Ability to operate all equipment necessary to perform the job.
  • Flexibility to travel between pharmacy locations.

Nice To Haves

  • Strong background in medical terminology preferred.
  • Associate or bachelor's degree preferred.

Responsibilities

  • Complete area-specific work in accordance with standard processes, procedures, and policies.
  • Serve as an expert with equipment and technology in the specialized area and resolve technical issues as they arise.
  • Ensure documents and records are accurate and completed in a timely manner.
  • Support communication and coordination with patients and the care team.
  • Identify quality improvement opportunities to support safe, effective, and efficient services and patient care.
  • Provide input to and support implementation of operational changes, advancements, and site and system standardization.
  • Participate in site or system specialized work teams, committees, and councils, as applicable.
  • Comply with legal, regulatory, and accreditation standards.
  • Keep current with changes in the specialized field and collaborate with department leadership to adopt best practices.
  • Maintain updated knowledge and skills and contribute to the education of others.
  • Contribute positively to execution of pharmacy department initiatives.
  • Accept tasks from other pharmacy teammate roles when workload dictates.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance
  • Paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay, based on the teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
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