Pharmacy Specialist I - Medication History

Advocate Health•Hazel Crest, IL

10d•$24 - $36

About The Position

The Pharmacy Specialist I - Medication History performs area-specific pharmacy work according to established processes, procedures, and policies. The role serves as a subject matter expert on specialized equipment and technology, troubleshoots technical issues, and ensures records are accurate and timely. The specialist supports communication and coordination with patients and the care team, identifies quality improvement opportunities, and contributes to operational changes, standardization, and pharmacy initiatives. The position also participates in applicable work teams, committees, and councils; complies with legal, regulatory, and accreditation standards; maintains current knowledge and skills; and helps educate others. Work is scheduled on second shift from 1:00 PM to 9:30 PM, including every other weekend, for 40 hours per week. The role may require travel between pharmacy locations and includes exposure to physical demands and workplace hazards described below.

Requirements

State board of pharmacy registration or licensure in accordance with the requirements of the state of employment.
Certification through the Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
High school diploma or GED equivalent.
For technicians in North Carolina with validating technician responsibilities, an Associate’s Degree in Pharmacy Technology is required.
Typically, 3 years of experience in health care, the insurance industry, pharmacy, or a medical background.
Excellent oral, written, interpersonal, and customer service skills.
Ability to communicate effectively and be understood by others.
Critical thinking and problem-solving skills.
Basic math skills.
Organizational skills and analytical ability to prepare and correctly reconcile reports.
Ability to evaluate and measure customer needs and set clear standards to ensure those needs are met.
Ability to maintain strict confidentiality.
Self-discipline and attention to detail.
Working knowledge of PCs, Microsoft Office Suite (Word, Excel, and Outlook), the internet, and general call center systems.
Ability to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above the shoulders; extended periods of sitting may be required.
Ability to walk and stand considerably, push a mobile cart of approximately 50 pounds, and lift 35 pounds of material.
Functional vision, touch, and hearing.
Use appropriate personal protective equipment to perform job duties and minimize exposure to hazardous agents, body fluids, and communicable diseases.
Frequent fine motor use of hands and wrists for writing, typing, computer data entry, and medication preparation, including syringe use.
Take precautions to avoid inadvertent needle sticks, minor cuts, or bruises.
Ability to operate all equipment necessary to perform the job.
Flexibility to travel between pharmacy locations.

Nice To Haves

Strong background in medical terminology.
Associate or bachelor's degree.

Responsibilities

Complete area-specific work according to standard processes, procedures, and policies.
Serve as an expert with equipment and technology in the specialized area and problem-solve technical issues as they arise.
Ensure documents and records are accurate and completed in a timely fashion.
Support communication and coordination with patients and the care team.
Identify quality improvement opportunities to promote safe, effective, and efficient services and patient care.
Provide input to and support implementation of operational changes, advancements, and site and system standardization.
Participate in applicable site or system specialized work teams, committees, and councils.
Comply with legal, regulatory, and accreditation standards.
Stay current with changes in the specialized field and collaborate with department leadership to adopt best practices.
Maintain updated knowledge and skills and contribute to educating others.
Contribute positively to pharmacy department initiatives.
Accept task assignments from other pharmacy teammate roles when workload dictates.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, such as shift and on-call pay, based on teammate status.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.