Pharmacy Technician, MTM Support Coordinator

HealthPartners • Minneapolis, MN

8d • Hybrid

About The Position

HealthPartners is hiring a Pharmacy Technician, MTM Support Coordinator to support medication therapy management (MTM) operations within the health system. The coordinator assists patients and staff with initiating complex specialty medications and applying for medication assistance programs. The role works with teams across the organization and external pharmacies to help patients maintain access to specialty medications. It also provides administrative support to MTM pharmacists so they can focus on patient care.

The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with a hybrid arrangement of two days in the office and three days remote.

Requirements

• Associate’s degree with a focus on healthcare or finance and a minimum of 3 years of experience working in a health care setting, or an approved equivalent combination of education and experience.
• Certified pharmacy technician.
• Demonstrated ability to provide high levels of customer service.
• Knowledge of Microsoft Office programs, including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to work independently and as part of a multidisciplinary team.
• Highly organized.
• Strong verbal and written communication skills.

Nice To Haves

• Bachelor’s degree in Business or Health Care Administration.
• Experience working with specialty medications.
• Experience assisting with manufacturer medication assistance programs.
• Knowledge and experience using the Epic electronic health record.

Responsibilities

• Support MTM operations within the health system.
• Assist patients and staff with initiating complex specialty medications.
• Coordinate with patients and staff to apply for medication assistance programs.
• Work with teams across the organization and external pharmacies to help patients maintain access to specialty medications.
• Assist MTM pharmacists with administrative duties so they can focus on patient care.

Benefits

• Competitive benefits package for eligible positions, including medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, and an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree