Pharmacy Technician - Pharmacy Support ICC

Associated Food Stores • Salt Lake City, UT

4d

About The Position

Pharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies. The role responds to inquiries from customers, physicians, and vendors; documents calls in the pharmacy management system; enters new and refill prescriptions; processes refill requests; helps resolve billing issues and third-party rejections; and provides friendly customer service and assistance to pharmacists. Other assigned duties may be performed. The position requires a valid Utah Pharmacy Technician license (CPhT), completion of required continuing education and training, adaptability to changing schedules and priorities, and strong teamwork and collaboration skills.

Requirements

• Hold a valid Pharmacy Technician license (CPhT) in Utah.
• Complete required continuing education.
• Adapt to changing schedules and priorities.
• Demonstrate strong teamwork and collaboration skills.
• Complete all necessary training programs.

Responsibilities

• Respond to inquiries from customers, physicians, and vendors.
• Document all calls in the pharmacy management system.
• Perform data entry for new and refill prescriptions.
• Process refill requests and assist with billing issues.
• Resolve third-party rejections by gathering and correcting information.
• Provide friendly customer service and assist pharmacists as needed.
• Perform other assigned duties.

Benefits

• Health benefits
• Dental benefits
• Vision benefits
• Life insurance
• 401(k)
• Paid time off (PTO)
• Team member perks and discounts, including 10% off groceries
• Flexible scheduling
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed