Pharmacy Technician - Pharmacy Support ICC

Associated Food Stores, Inc•Salt Lake City, UT
•$16 - $25

About The Position

Pharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies. The Pharmacy Technician - Pharmacy Support Specialist supports customers, physicians, vendors, and pharmacists with prescription processing and related pharmacy support services.

Requirements

  • Hold a valid Pharmacy Technician license (CPhT) in Utah.
  • Complete required continuing education.
  • Ability to adapt to changing schedules and priorities.
  • Strong teamwork and collaboration skills.
  • Complete all necessary training programs.

Responsibilities

  • Respond to inquiries from customers, physicians, and vendors.
  • Document all calls in the pharmacy management system.
  • Perform data entry for new and refill prescriptions.
  • Process refill requests and assist with billing issues.
  • Resolve third-party rejections by gathering and correcting information.
  • Provide friendly customer service and assist pharmacists as needed.
  • Perform other assigned duties.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid time off
  • Team member perks and discounts, including 10% off groceries
  • Flexible scheduling
  • Opportunities for advancement
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