Pharmacy Technician Support Supervisor
About The Position
The Pharmacy Technician Support Supervisor leads a team at Intermountain Health’s Supply Chain Center in Midvale, Utah, supporting central fulfillment pharmacy operations. The role provides daily direction, coaching, education, and guidance to pharmacy caregivers and other support personnel while helping pharmacy leadership direct technical and operational functions. The supervisor oversees pharmacy fulfillment, automation, inventory management, shipping, and logistics. Responsibilities include hiring, onboarding, scheduling, evaluating, and managing the performance of support personnel; organizing coverage; and ensuring the technical aspects of pharmacy practice meet applicable standards. The role supports safe, accurate, and timely prescription fulfillment and advances quality, patient safety, service excellence, and operational performance in a home delivery and specialty pharmacy environment.
Requirements
- High school diploma or equivalent.
- Current pharmacy technician certification or license applicable to the state of practice.
- Pharmacy technician certification (CPhT) through PTCB, EXCPT, or another certifying board, and successful registration, certification, or licensure as a Certified Pharmacy Technician in the state of practice; in-training or provisional status is not accepted.
- Current knowledge of state and federal regulations and statutes regarding pharmacy practice and distribution of approved drugs, controlled substances, and investigational agents where applicable.
- At least 3 years of experience working as a pharmacy technician.
Nice To Haves
- Broad retail pharmacy experience, including leadership, staff scheduling, problem-solving, shipping technologies, and pharmacy logistics.
Responsibilities
- Lead and manage pharmacy support personnel, providing daily operational direction, coaching, and support.
- Participate in hiring, onboarding, scheduling, evaluation, and performance management of pharmacy support personnel.
- Prepare schedules and organize support coverage to consistently meet departmental operational needs.
- Ensure compliance with state and federal regulations, accreditation standards, organizational policies, and pharmacy procedures.
- Drive quality, patient safety, and process improvement initiatives to enhance efficiency, accuracy, and service excellence.
- Monitor prescription fulfillment operations to ensure medications, information, and services are delivered accurately, professionally, and in a timely manner.
- Support pharmacy fulfillment, automation, inventory management, shipping, and logistics operations.
Benefits
- A comprehensive benefits package covering programs intended to support wellness and well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
