Pharmacy Technician Supervisor

Emory Healthcare•Atlanta, GA
•$32 - $38•Onsite

About The Position

The Pharmacy Technician Supervisor works under the direct supervision of a Pharmacist Leader and is a member of the local pharmacy leadership team. The position provides visible, value-driven leadership focused on best practices, patient safety, high-value care, and optimal patient outcomes across Emory Healthcare. This is a full-time, in-person evening-shift role, scheduled 2:00 p.m. to 10:30 p.m. Eight to ten hours per week are dedicated to administrative duties, and travel may be required less than 10% of the time. The supervisor oversees the daily work of pharmacy technicians, including onboarding, training, cross-training, scheduling, staffing coverage, performance management, and maintaining required records. The role also performs pharmacy technician duties under a registered pharmacist’s direct supervision, including procuring, receiving, preparing, distributing, and disposing of medications and supplies. The supervisor supports inventory management, safe and timely patient care, regulatory compliance, workflow improvement, and staff development. The position requires a high school diploma or equivalent, at least five years of experience or three years of related pharmacy experience as a Certified Pharmacy Technician, registration as a Pharmacy Technician with the Georgia Board of Pharmacy, and current CPhT certification through PTCB or NHA. Certification and registration must be maintained throughout employment. An associate or bachelor’s degree, completion of an ASHP-accredited technician training program, and supervisory experience are preferred.

Requirements

  • High school diploma or equivalent.
  • At least five years of experience, or three years of related pharmacy experience as a Certified Pharmacy Technician (CPhT).
  • Registration as a Pharmacy Technician with the Georgia Board of Pharmacy.
  • Current CPhT certification through PTCB or NHA; certification and registration must be maintained throughout employment.
  • Proactive approach to developing solutions that improve processes, employee satisfaction, and communication across diverse teams.

Nice To Haves

  • Associate or bachelor's degree.
  • Successful completion of an ASHP-accredited technician training program.
  • Supervisory experience.

Responsibilities

  • Oversee daily pharmacy technician operations, including new-hire orientation, onboarding, training, and cross-training across pharmacy areas.
  • Create monthly schedules, manage staffing needs, and secure shift coverage.
  • Maintain current technician training and vaccination records to support regulatory compliance.
  • Monitor time and attendance, maintain accurate records, and submit payroll on time in accordance with Emory Healthcare policies.
  • Support annual goal setting, conduct mid-year and annual performance evaluations, take disciplinary action as needed, and maintain documentation for direct reports.
  • Perform pharmacy technician duties under the direct supervision of a registered pharmacist, including procuring, receiving, preparing, distributing, and disposing of medications and pharmaceutical supplies.
  • Maintain an established inventory of drugs and commonly used supplies; reorder and stock items upon delivery.
  • Manage and prioritize work to support timely and safe patient care.
  • Collaborate with technicians and pharmacists to gather feedback and improve workflows and patient care.
  • Provide organizational and technical support to less experienced technicians and assist with training new personnel.
  • Maintain competency and follow departmental, USP, DEA, and FDA guidelines when repackaging and compounding pharmaceutical products.
  • Calibrate IV pumps and other equipment as needed.
  • Follow departmental, OSHA, USP, and EPA guidelines for safely handling, preparing, distributing, and disposing of hazardous products.
  • Correct discrepancies identified through the performance improvement process.
  • Monitor pharmaceutical preparation and ensure compliance with departmental protocols and pharmacy operations guidelines.
  • Perform other duties as assigned.
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