Pharmacy Technician Supervisor - Intake

Onco360•Houston, TX

3d•$57,000•Onsite

About The Position

Onco360 Pharmacy is hiring a Pharmacy Technician Supervisor for its Intake team. This high-level technician role supports the company’s specialty pharmacy program and oversees incoming patient, prescriber, and prescription-related communications. The supervisor triages communications to internal departments, processes incoming faxes and electronic prescriptions, creates patient profiles and drug orders, and requests refill prescriptions from prescribers. The role requires working knowledge of prescription data entry and pharmacy terminology. The supervisor provides quality control by routinely reviewing patient profiles and orders for accuracy and productivity, adjusting personnel to meet workflow volume and service levels, and overseeing staff training, coaching, and performance management. The position also supports day-to-day pharmacy operations, team development, workflow reporting, budget-conscious use of resources, and compliance with applicable laws, regulations, and REMS programs. This is a full-time position, Monday through Friday, 9:00 a.m. to 5:30 p.m. CST. Candidates should live within commuting distance of the Houston, Texas pharmacy location. The salary is stated as starting at $55,000 and up depending on experience in one section, and $57,000 annually and up depending on experience in another. A $5,000 sign-on bonus is offered to employees starting before December 31, 2026.

Requirements

High school diploma or GED.
Pharmacy technician license or registration as required by state law.
Previous pharmacy intake experience.
Nationally Certified Pharmacy Technician; PTCB certification is listed as required.
At least 4 years of pharmacy experience.
Previous leadership experience.
Registration with the Board of Pharmacy as required by state law.
Excellent interpersonal skills and ability to work with all levels of management and staff.
Extensive knowledge of pharmacy terminology and processes, including sig codes, Roman numerals, and brand and generic medication names.
Advanced typing, math, and analytical skills.
Ability to work independently, meet deadlines efficiently, and remain flexible.
Excellent verbal and written communication, attention to detail, time management, and leadership skills.

Nice To Haves

Associate or bachelor’s degree.
Advanced Certified Pharmacy Technician certification.
Specialty pharmacy experience or knowledge of specialty pharmacy operations.
At least 5 years of pharmacy experience.
At least 1 year of supervisor experience.
Leadership skills, independent decision-making, research ability, resourcefulness, self-reliance, and excellent communication skills.

Responsibilities

Supervise intake staff and foster a positive, collaborative working environment; communicate across pharmacy and corporate teams and with patients, and resolve issues.
Create patient profiles and process orders promptly from electronic prescription and fax queues; request refill prescriptions as appropriate and manage documents received through the fax server.
Assist the Manager with day-to-day pharmacy operations and implementation of procedures to ensure accurate, timely pharmacy services.
Work with pharmacy management to recruit, select, hire, orient, develop, and train associates; evaluate and coach staff, set performance expectations, and collaborate on corrective and disciplinary actions when needed.
Manage and report daily activity of vertical team members, including monitoring workflow and Pulse reporting.
Help control operating expenses through effective use of personnel, equipment, and supplies within the approved budget.
Develop a thorough understanding of the job functions performed by each team member.
Work with the Intake Manager and/or Director of Pharmacy Operations on responsibilities, projects, implementations, and initiatives as needed.
Perform pharmacy-related activities in accordance with state and federal laws and REMS programs.
Maintain a safe and clean pharmacy and comply with professional practice and patient confidentiality laws.
Contribute to team efforts and perform other duties as assigned.