Dental Assistant - ICC
About The Position
HealthRIGHT 360 is a nonprofit organization providing accessible, comprehensive healthcare services to vulnerable populations. Its dental clinic offers compassionate, nonjudgmental oral healthcare to community members, including people with complex healthcare needs related to homelessness and poverty. The Dental Assistant schedules dental appointments, determines patient eligibility, and assists a Dentist in providing dental treatment under general supervision in a clinical setting. The position also supports patient flow and related administrative functions, while providing care within the scope of practice and accepted standards for dental assistants.
Requirements
- High school diploma or equivalent.
- Dental Assistant I: Radiation Safety Certificate and Infection Control Certificate.
- Dental Assistant II: Some dental-assistant experience, Radiation Safety Certificate, Infection Control Certificate, and one additional certificate.
- Dental Assistant III: Some dental-assistant experience, Radiation Safety Certificate, Infection Control Certificate, Coronal Polish Certificate, and Pit & Fissure Sealant Certificate.
- First Aid and CPR certification within 30 days of hire.
- On-the-job training or certification in dental assisting.
- Prior experience in front desk reception, administration, and/or customer service.
- Knowledge of Microsoft Office and EMR software; eClinicalWorks training is provided.
- Working knowledge of computerized medical scheduling and billing systems.
- Knowledge of HIPAA regulations.
- Commitment to working with diverse communities, including communities of color, people experiencing homelessness, users of illegal substances, HIV/AIDS patients, and people with mental health concerns.
Nice To Haves
- Bachelor’s degree in a related field.
- Three years of experience working in a dental setting, preferably in a community dental setting.
- Familiarity with other community agencies in the Bay Area to make appropriate referrals.
- Understanding of harm-reduction philosophy and ability to provide nonjudgmental, client-centered services.
Responsibilities
- Provide high-quality care within the scope of service and accepted standards for dental assistants.
- Prepare the operatory and patient for treatment.
- Take and prepare radiographs using digital technology.
- Provide chair-side assistance to the Dentist and anticipate the provider’s needs.
- Assist patients at the conclusion of care, clear the work site, and prepare it for the next patient.
- Monitor the flow of laboratory cases.
- Monitor and record sterilization cycles and follow infection-control protocols.
- Help manage patient flow in the clinic.
- Schedule dental appointments in person and by telephone.
- Retrieve voicemail and fax/message inbox messages and forward them to appropriate personnel, including by telephone encounter when applicable.
- Verify patient eligibility and receive patient payments, including co-pays, outstanding balances, and guarantor payments; assign payments to the correct patient accounts.
- Manage patient documentation, including consents, signed treatment plans, referrals, releases of information, medical clearances, and lab and supply invoices; scan documents as needed.
- Assist Patient Access Coordinators as time allows.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
