Pharmacy Technician, MTM Support Coordinator

HealthPartners Clinic Stillwater•Minneapolis, MN

8d•$21 - $32•Hybrid

About The Position

The Pharmacy Technician, MTM Support Coordinator provides support for medication therapy management (MTM) operations within the health system. The role assists patients and staff with initiating complex specialty medications and coordinates applications for medication assistance programs. The coordinator works with teams across the organization and external pharmacies to help patients maintain access to specialty medications. The position also assists MTM pharmacists with administrative duties so they can focus on patient care. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with a hybrid arrangement of two days in the office and three days remote.

Requirements

Associate’s degree focused on healthcare or finance and at least 3 years of experience working in a health care setting, or an approved equivalent combination of education and experience.
Certified pharmacy technician.
Demonstrated ability to provide high levels of customer service.
Knowledge of Microsoft Office programs, including Outlook, Word, Excel, PowerPoint, and Teams.
Ability to work independently and as part of a multidisciplinary team.
Highly organized.
Strong verbal and written communication skills.

Nice To Haves

Bachelor’s degree in Business or Health Care Administration.
Experience working with specialty medications.
Experience assisting with manufacturer medication assistance programs.
Knowledge and experience utilizing the Epic electronic health record.

Responsibilities

Provide support for MTM operations within the health system.
Assist patients and staff with initiating complex specialty medications.
Coordinate with patients and staff to apply for medication assistance programs.
Work with teams across the organization and external pharmacies to help patients maintain access to specialty medications.
Assist MTM pharmacists with administrative duties so they can focus on patient care.