MTM Pharmacist

Walgreens•Johnson City, TN

About The Position

Provides clinical services to patients, such as immunizations and medication therapy management (MTM) interventions, while ensuring compliance with regulatory guidelines and company policies and procedures. The role supports a positive patient experience through patient engagement, assistance with products and services, and promotion of Walgreens healthcare services. The pharmacist also ensures compliance with Good Faith Dispensing policy and applicable state and federal controlled substance laws when filling prescriptions. They maintain current knowledge, licensure, credentials, and certifications needed to provide clinical services, and complete required training and education.

Requirements

  • Bachelor of Science in Pharmacy or a Pharmacist degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.

Responsibilities

  • Greet patients, offer assistance with products and services, resolve patient issues promptly, and answer questions to support a positive patient experience.
  • Model patient-service best practices, including courteous and empathetic communication, identifying patient needs, and helping patients until their needs are met.
  • Anticipate patient needs and proactively offer services.
  • Increase patient awareness of Walgreens healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes services.
  • Provide clinical services such as immunizations and MTM interventions in compliance with regulatory guidelines and company policies and procedures.
  • Ensure the use of all elements of the Good Faith Dispensing policy alongside state and federal controlled substance laws when filling prescriptions.
  • Maintain current knowledge and required licensing, credentialing, and certification to provide clinical services.
  • Keep pharmacy and healthcare knowledge current by reading related journals, company publications, and communications.
  • Maintain awareness of retail and management developments and pursue practices that can enhance performance.
  • Obtain required certifications, education credits, and company training, including learning modules.
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