Non-Emergent Transportation Driver-MTM

METROPOLITAN HEALTHCARE SERVICES • Orlando, FL

11d • $17 - $17 • Onsite

About The Position

The Non-Emergency Transportation Driver safely, punctually, and compassionately transports pediatric and adult patients to and from medical appointments, therapies, and other designated locations. The role involves following scheduled routes, helping passengers enter and exit the vehicle, and providing a comfortable and secure transport experience. Drivers communicate with patients, guardians, dispatch, and medical staff, maintain transportation records, keep the vehicle clean and safe, protect patient privacy, and respond professionally to unexpected situations or emergencies.

Requirements

• High school diploma or GED equivalent.
• Valid state driver's license and clean driving record, with no major violations in the past 3–5 years.
• At least 3 years of professional driving experience.
• Ability to pass a comprehensive background check and drug screening.
• Excellent knowledge of local traffic laws and routes.
• Strong communication and interpersonal skills, particularly with children and parents.
• Patience, empathy, and a compassionate demeanor.
• Ability to maintain a strict schedule and manage time effectively.
• Ability to sit for extended periods while driving.
• Ability to safely lift and secure car seats and booster seats and assist children weighing up to 50 pounds.
• Ability to safely lift and secure adult patients weighing up to 300 pounds.
• Ability to assist patients with mobility issues, including getting into and out of the vehicle.
• Good vision and hearing, with or without corrective lenses, to operate a vehicle safely.
• Ability to perform routine vehicle checks and light maintenance tasks.

Nice To Haves

• Experience working with children and adults in a professional or volunteer capacity is highly preferred.
• Current CPR and First Aid certification is a plus.

Responsibilities

• Safely operate a non-CDL vehicle to transport pediatric patients according to scheduled routes and appointments.
• Follow traffic laws, safety regulations, and company policies.
• Conduct pre-trip and post-trip vehicle inspections to check cleanliness, safety, and working condition.
• Assist patients entering and exiting the vehicle, including securing appropriate car seats or booster seats.
• Communicate courteously with patients, guardians, dispatch, and medical staff about schedules, delays, and issues.
• Maintain accurate transportation logs, mileage records, and patient manifests.
• Keep the vehicle clean, maintained, and equipped with necessary safety items.
• Respond calmly and professionally to unexpected situations or emergencies according to established protocols.
• Protect patient confidentiality and privacy.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED