Non-Emergent Transportation Driver-MTM

Metropolitan Healthcare Services • Orlando, FL

9d

About The Position

The Non-Emergency Transportation Driver safely, punctually, and compassionately transports pediatric and adult patients to and from medical appointments, therapies, and other designated locations. The role involves operating a non-CDL vehicle, supporting patients as they enter and exit, and ensuring a comfortable and secure transport experience. The driver communicates with patients, guardians, dispatch, and medical staff; maintains accurate transportation records; keeps the vehicle clean and safe; and responds professionally to unexpected situations while protecting patient privacy.

Requirements

• High school diploma or GED equivalent.
• Valid state driver's license and a clean driving record, with no major violations in the past 3–5 years.
• Minimum of 3 years of professional driving experience.
• Ability to pass a comprehensive background check and drug screening.
• Excellent knowledge of local traffic laws and routes.
• Strong communication and interpersonal skills, especially with children and parents.
• Patience, empathy, and a compassionate demeanor.
• Ability to maintain a strict schedule and manage time effectively.
• Ability to sit for extended periods while driving.
• Ability to safely lift and secure car seats and booster seats and assist children weighing up to 50 pounds.
• Ability to safely lift and secure adult patients weighing up to 300 pounds.
• Ability to assist patients with mobility issues, including entering and exiting the vehicle.
• Good vision and hearing, with or without corrective lenses, to operate a vehicle safely.
• Ability to perform routine vehicle checks and light maintenance tasks.

Nice To Haves

• Experience working with children and adults in a professional or volunteer capacity.
• Current CPR and First Aid certification.

Responsibilities

• Safely operate a non-CDL vehicle to transport pediatric patients according to scheduled routes and appointments.
• Follow traffic laws, safety regulations, and company policies.
• Conduct pre-trip and post-trip inspections to check vehicle cleanliness, safety, and working condition.
• Assist patients entering and exiting the vehicle, including securing appropriate car seats or booster seats.
• Communicate courteously with patients, guardians, dispatch, and medical staff about schedules, delays, or issues.
• Maintain accurate transportation logs, mileage records, and patient manifests.
• Keep the vehicle clean, well-maintained, and equipped with necessary safety items.
• Respond calmly and professionally to unexpected situations or emergencies, following established protocols.
• Protect patient confidentiality and privacy.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED