Pharmacy Scheduler

Walgreens•Waukesha, WI

18d

About The Position

The Pharmacy Scheduler coordinates relief pharmacist work schedules for their area using the market scheduling system and performs administrative duties to support the District Pharmacy Supervisor. The role models and delivers a distinctive customer experience while supporting pharmacy operations, staffing, communications, travel, payroll, recruitment, and the pharmacy intern program. The Pharmacy Scheduler also supports the Healthcare Supervisor with store visits, meetings, correspondence, and other administrative needs. The position handles confidential information with discretion, follows company policies and procedures, maintains respectful working relationships, and completes general office duties and special assignments as needed. The role includes attending requested training and pursuing ongoing self-development. Walgreens was founded in 1901 and serves nearly 9 million customers and patients each day through approximately 8,500 stores across the U.S. and Puerto Rico. It has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to building trusted relationships that create healthier futures for customers, patients, team members, and communities.

Requirements

High school diploma or GED.
Basic Microsoft Excel skills, including workbook navigation, cell and worksheet formatting, inserting rows or columns, basic chart selection, page setup, spell check, and printing.
Basic Microsoft PowerPoint skills, including creating and managing slides, editing text, working with objects and tables or notes, printing outline view, and running a slide show.
Basic Microsoft Word skills, including document editing and formatting, margins and columns, sorting, inserting bullets, pictures and dates, find and replace, spell check, track changes, and printing.

Nice To Haves

Prior work experience with Walgreens.

Responsibilities

Model customer service best practices and Walgreens service traits to deliver a distinctive customer experience.
Schedule and place pharmacists in open shifts resulting from PTO, disability, jury duty, and no-shows.
Schedule, prioritize, and follow up on meetings and appointments; maintain the District Pharmacy Supervisor’s calendar, issue reminders, and monitor appointments.
Organize and maintain paperwork and files.
Create and release relief pharmacist work schedules using the market scheduling system.
Cascade key communications to the area and associated districts as instructed by HCS.
Coordinate schedules of full-time pharmacists who need extra shifts, helping complete their schedules and minimize premium pay incurred to cover shifts.
Maintain credentialing, licensing, and PTCB compliance status for area pharmacy staff in the WOLF system.
Arrange travel, including ground transportation and hotel accommodations, and prepare itineraries for the Healthcare Supervisor.
Process expense reports.
Support the Healthcare Supervisor with store-visit scheduling, preparation, documentation, and reporting.
Prepare salaried pharmacist payroll for Healthcare Supervisor approval and resolve payroll issues when necessary.
Support pharmacy recruitment by communicating with target schools and internal recruiting teams, coordinating campus recruiting events, and following up with interview candidates about logistics and offer details.
Manage the pharmacy intern program in support of the Healthcare Supervisor.
When time permits, coordinate meeting logistics and content and ensure needed software, equipment, meeting space, food, and supplies are available.
When time permits, screen correspondence, prioritize mail, draft responses as appropriate, and refer complex or urgent matters to the appropriate individual while gathering information needed to respond.
Handle confidential and sensitive information with discretion.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Perform general office duties and complete special assignments and other tasks, such as report generation and healthcare initiative support.
Attend training and complete training modules as requested by the Director Pharmacy & Retail Operations or Regional Vice President.
Pursue self-development by monitoring performance, setting high standards, seeking best practices, learning from others, and improving job performance.