Pharmacy Scheduler

Walgreens•Newark, NJ

About The Position

The Pharmacy Scheduler coordinates relief pharmacist schedules in the assigned area using the market scheduling system and performs administrative duties to support the District Pharmacy Supervisor. The role models customer service best practices and helps deliver a distinctive customer experience. Duties include arranging pharmacist coverage, managing calendars and communications, maintaining staff credentialing and compliance records, coordinating travel and store visits, processing expenses and payroll, and supporting pharmacy recruitment and intern programs. The position also handles confidential information, general office tasks, special assignments, and training and professional development activities.

Requirements

  • High school diploma or GED.
  • Basic-level Microsoft Excel skills.
  • Basic-level Microsoft PowerPoint skills.
  • Basic-level Microsoft Word skills.

Nice To Haves

  • Prior work experience with Walgreens.

Responsibilities

  • Model and share customer service best practices with area staff.
  • Schedule pharmacists to cover open shifts caused by PTO, disability, jury duty, and no-shows.
  • Create and release relief pharmacist schedules using the market scheduling system.
  • Coordinate schedules for full-time pharmacists who need extra shifts, while minimizing premium pay for coverage.
  • Schedule, prioritize, and follow up on meetings and appointments; maintain the District Pharmacy Supervisor’s calendar, issue reminders, and monitor appointments.
  • Organize and maintain paperwork and files.
  • Cascade key communications to the area and associated districts as instructed by HCS.
  • Maintain pharmacy staff credentialing, licensing, and PTCB compliance status in the WOLF system.
  • Arrange travel, including ground transportation and hotel accommodations, and prepare itineraries for the Healthcare Supervisor.
  • Process expense reports.
  • Support the Healthcare Supervisor with store visit scheduling, preparation, documentation, and reporting.
  • Prepare salaried pharmacist payroll for the Healthcare Supervisor’s approval and resolve payroll issues as necessary.
  • Support pharmacy recruitment by communicating with target schools and recruiting teams, coordinating campus events, and following up with interview candidates about logistics or offer details.
  • Manage the pharmacy intern program in support of the Healthcare Supervisor.
  • When time permits, coordinate meeting logistics and content, and ensure appropriate software, equipment, meeting space, food, and supplies are available.
  • When time permits, screen correspondence, prioritize mail, draft responses as appropriate, and refer complex or urgent matters to the appropriate individual.
  • Handle confidential and sensitive information with discretion.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Perform general office duties and complete special assignments and other tasks, such as report generation and healthcare initiative support.
  • Attend training and complete training modules as requested by the Director Pharmacy & Retail Operations or Regional Vice President.
  • Pursue self-development by monitoring performance, setting high standards, seeking best practices, learning from others, and improving job performance.
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