CA Pharmacy Manager - Store 09737

CVS Health•Goleta, CA

20d•$70 - $91

About The Position

The Pharmacy Manager leads and develops the pharmacy team to provide exceptional patient care, promote best practices, and manage change and performance. The role models CVS Health’s values by demonstrating genuine care, supporting safe and appropriate dispensing, counseling, and immunization, and ensuring compliance with legal and regulatory requirements. The manager oversees pharmacy operations and team performance, supports onboarding and training, and works with the Store Manager and district colleagues to maintain an effective talent pipeline. The role also supports pharmacist-delivered clinical services and helps improve access to care and patient outcomes. The manager must remain flexible to scheduling and business needs, maintain clinical and technical skills, and foster a safe, inclusive, and engaging team culture. The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within designated timeframes. The anticipated schedule is 40 hours per week. The role is full-time and offers a typical pay range of $70.00–$91.00 per hour, with eligibility for a CVS Health bonus, commission, or short-term incentive program. The position is eligible for medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate, switch between tasks, and verify prescription information and label accuracy.
Friendly, responsive customer service and the ability to understand and appropriately respond to patients’ reactions.
Verbal and written communication skills, including active listening and accurately conveying detailed spoken instructions.
Ability to use mathematics to calculate quantities, days’ supply, and prescription fills.
Ability to identify challenging interactions and select an appropriate course of action.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; adjust equipment precisely; and maintain close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Leadership skills, including delegating, empowering, motivating, coaching, providing feedback, and fostering collaboration.
Problem-solving skills, adaptability, and accountability.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Lead the pharmacy team during bench shifts, coach team members, follow up on performance, and strengthen pharmacy performance measures.
Ensure safe and accurate prescription fulfillment by following pharmacy workflow procedures and using safety guardrails at every workstation.
Promote positive patient experiences through compassionate care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to protecting cold-chain products.
Onboard new Technicians and Pharmacists for the store and district, provide CVS workflow training, and ensure trainees complete required training and licensure steps on time.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and ensure their required training and licensure progress.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and results validation, deliver annual reviews, and address performance gaps.
Remain flexible for scheduling and business needs; write or appropriately delegate and oversee the pharmacy schedule.
Review business reporting, identify operational gaps, and develop action plans covering workflow, service, patient care, and compliance.
Build a culture of safety, empowerment, inclusion, and psychological safety by encouraging feedback and taking appropriate action.
Maintain clinical and technical skills through required trainings, continuing medical education, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing services where permitted.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including controlled-substance requirements and patient privacy and security.
Demonstrate attention, focus, customer service, communication, mathematical reasoning, and problem-resolution skills while serving patients and colleagues.
Lead by example; delegate, motivate, coach, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
Complete additional tasks as directed by a Supervisor or Manager.