Pharmacy Manager inside Target - Branson

CVS Health•Branson, MO

7d•$65 - $85•Onsite

About The Position

The Pharmacy Manager leads and develops a pharmacy team to provide exceptional patient care, promote best practices, and manage change and performance opportunities. The role models CVS Health’s standards of genuine care, safety, quality, and accountability while overseeing pharmacy operations and team performance. The manager oversees the pharmacy team during bench shifts; supports safe, accurate prescription fulfillment; provides patient counseling and immunizations; and helps resolve insurance or medication issues. The role also manages pharmacy inventory, including cold-chain products, ensures compliance with pharmacy laws and regulations, and supports pharmacist-delivered clinical services where permitted. Responsibilities include onboarding and training pharmacists and technicians, supporting licensure progress, developing cross-trained colleagues with the Store Manager, and overseeing staff pharmacists and district support pharmacists where applicable. The manager reviews operational reporting, develops action plans, manages scheduling, and fosters a safe, inclusive, and psychologically supportive team environment. The role requires maintaining clinical and technical skills and complying with applicable laws, professional standards, ethical principles, and CVS Health policies.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Not listed on the DEA Excluded Parties list.
1–2 years of experience as a pharmacist.
Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly, patient-focused customer service and ability to understand and respond appropriately to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
Ability to use mathematics to calculate prescription quantities and days’ supply.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to complete the physical demands of the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to communicate detailed spoken instructions accurately and receive detailed information orally.
Leadership skills, including setting a positive tone, delegating, motivating, coaching, providing feedback, and addressing team performance.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

Lead and develop the pharmacy team, set a positive example, coach colleagues, and address performance opportunities.
Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Oversee the pharmacy team during bench shifts and strengthen performance through coaching and follow-up.
Ensure safe and accurate prescription fulfillment by following and directing adherence to pharmacy workflow procedures and safety guardrails.
Promote positive patient experiences through compassionate care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to cold-chain products.
Onboard and train new technicians and pharmacists for the store and district, and track completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and support their required training and licensure progress.
Oversee Staff Pharmacists and District Support Pharmacists where applicable, manage performance, deliver annual reviews, and address performance gaps.
Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
Review business reporting and develop action plans addressing workflow, service, patient care, and compliance.
Establish a culture of safety, empowerment, and inclusion, invite feedback, and take appropriate action.
Maintain relevant clinical and technical skills, complete required training and CME, and seek opportunities to expand knowledge.
Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing where permissible.
Comply with applicable federal and state laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, recordkeeping, privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Delegate tasks, empower and motivate team members, foster collaboration, solve problems, adapt to change, and take accountability.
Perform additional tasks as directed by a supervisor or manager.