Pharmacy Manager - Floating

BMC Software•Boston, MA

13d•$112,000 - $162,500

About The Position

The Floating Pharmacy Manager provides operational and management support across Boston Medical Center Health System Retail and Community Health Center pharmacy operations. The role oversees workflow, staffing and scheduling, regulatory compliance, staff training and development, pharmacy programs, and performance-improvement activities. In partnership with pharmacy leadership, the manager monitors operational performance, identifies improvement opportunities, supports consistent practices across pharmacy locations, and provides management coverage as needed. The position supports departmental initiatives and reports to the Senior Director of Retail and CHC Pharmacy. The manager provides direct operational support across retail and Community Health Center pharmacy operations, including workflow oversight, staff scheduling and timekeeping, compliance and quality monitoring, training, program support, performance reporting, and on-site coverage. The manager may assist with patient outreach or pharmacy workflow when operational needs require it and provides coverage of essential management responsibilities during approved absences of primary pharmacy management. The position requires a Bachelor’s Degree in Pharmacy or PharmD from an accredited college of pharmacy, at least two years of related pharmacist experience, and a valid Massachusetts pharmacy license by the hire date. The compensation range is $112,000 to $162,500. The employer also offers benefits including medical, dental, vision, and pharmacy coverage; discretionary annual bonuses and merit increases; Flexible Spending Accounts; 403(b) savings matches; paid time off; career advancement opportunities; and resources supporting employee and family well-being.

Requirements

Bachelor’s Degree in Pharmacy or PharmD from an accredited college of pharmacy.
At least two years of related pharmacist experience.
Valid license to practice pharmacy in the Commonwealth of Massachusetts by the hire date.
Knowledge of clinical pharmacy practice relevant to outpatient and retail pharmacy operations.
Knowledge of pharmacy regulatory and compliance requirements applicable to the role.
Ability to manage pharmacy staffing schedules, workflow, and operational coverage across multiple practice locations.
Ability to monitor pharmacy operational performance, productivity, staffing utilization, and key performance indicators.
Ability to conduct operational and compliance reviews and coordinate appropriate follow-up.
Proficiency with Microsoft Word, Excel, Outlook, web browsers, outpatient/retail pharmacy management systems, and electronic medical records.
Ability to prepare operational reports and summaries and use performance information to identify areas for improvement.
Ability to communicate operational information clearly in verbal and written formats.

Responsibilities

Provide direct management and operational support across BMC Retail and Community Health Center pharmacy operations.
Manage workflow, monitor the quality and timely completion of work, and support adherence to departmental processes and protocols.
Review operational results, identify problem areas, and work with pharmacy management to implement changes to assignments, workflows, and procedures.
Manage pharmacist staffing, scheduling, timekeeping, and workforce utilization across supported operations.
Review staffing needs, assign pharmacist coverage, manage schedule changes, and ensure schedules are finalized and posted.
Review pharmacist and technician hours, overtime, productivity, and staffing variances; review and approve pharmacist timekeeping information and required adjustments.
Complete self-inspections, audits, monitoring, and follow-up activities related to applicable DEA, Massachusetts Board of Pharmacy, Joint Commission, controlled substance, DME, and REMS requirements.
Monitor adherence to controlled substance policies and procedures, assist with controlled substance ordering as needed, investigate inventory discrepancies and medication-related events, and provide follow-up and recommendations for improvement.
Coordinate and support pharmacy staff training, education, and development across outpatient and Community Health Center pharmacy teams.
Support new employee training and follow-up, team huddles, staff development activities, performance evaluations, and other staff-development activities.
Provide feedback and management support to promote consistent pharmacy operations across areas within the role’s scope.
Support pharmacy programs, departmental initiatives, and management coverage across outpatient and Community Health Center pharmacy operations.
Monitor assigned programs and performance measures, assist with reports and summaries, and coordinate follow-up.
Provide on-site workflow support, assist with patient outreach or pharmacy workflow when needed, and cover essential management responsibilities during approved absences of primary pharmacy management.
Participate in departmental projects and activities supporting the goals of Outpatient Pharmacy and Boston Medical Center.
Maintain required professional competency through continuing education.