Floating General Manager

PCRK Group•Vernon Hills, IL

9d•$50,000 - $60,000

About The Position

Massage Envy is seeking a driven, people-focused Floating General Manager to lead across locations in the Northeastern Illinois Region. This role serves as a development and training pathway to a permanent General Manager position. During the development period, the company will identify the best fit between the leader’s strengths and an individual location’s needs, with the goal of transitioning the leader into a dedicated General Manager role overseeing an assigned location. The Floating General Manager supports daily operations for two to three locations and leads teams to achieve business goals while providing an exceptional client experience. The role emphasizes coaching, team development, performance management, and fostering a supportive workplace culture. Compensation includes a base salary, commissions, and bonus opportunities. The listed annual range is $50,000–$60,000, depending on experience.

Requirements

At least 3 years of management experience.
Passion for wellness and commitment to creating a positive environment for clients and staff.
Strong communication and motivational skills, with the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to guide decisions.
Organized and proactive, with the ability to thrive in a fast-paced setting.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Support daily operations for two to three locations, including scheduling, staffing, inventory, payroll, and compliance.
Lead by example and champion Massage Envy’s core values in interactions.
Coach and mentor team members, supporting their success and ongoing growth.
Drive sales, membership growth, service excellence, and other performance metrics to exceed business goals.
Ensure clients receive an exceptional experience and feel seen, heard, and cared for.
Foster a supportive, high-energy culture where team members feel valued and empowered.