Floating General Manager

Enmarket•Pooler, GA

About The Position

The Floating Store Manager is responsible for day-to-day store operations, including car wash and food service operations, profitability, budgeting, expense control, inventory and shortage control, customer service, safety, scheduling, training, and employee supervision. The role supports store performance and customer experience while ensuring company policies and applicable laws are followed. The manager recruits, trains, develops, and supervises store staff; oversees budgets, sales, gasoline volume, inventory, cash and inventory controls, and required reporting; and carries out the customer service program. The role also maintains a safe, clean, secure, and attractive store environment, ensures employee safety training and regulatory compliance, and may provide coverage on nights, weekends, or holidays as needed.

Requirements

1–3 years of management experience in convenience store, retail, fast food, or restaurant operations.
Understanding of budgets and profit and loss (P&L).
Ability to perform effectively in a fast-paced work environment.
Strong leadership and interpersonal skills.
Ability to communicate effectively with all levels of the organization.
Ability to provide any level of coverage as needed, including nights, weekends, and holidays.
Ability to bend and stoop and stand for at least 8 hours.
Ability to lift, pull, or push up to 30 pounds; the physical requirements also state the ability to lift up to 50 pounds at times.
Successful completion of certification testing as needed.
Skills using MS Outlook, Word, and Excel.
For Maine applicants only: UST Class A/B Certification, or ability to become certified within the first 30 days of employment.

Responsibilities

Recruit, interview, hire, train, and develop store staff; lead, motivate, and promote teamwork.
Address employee relations issues and provide performance feedback, coaching, counseling, and regular evaluations.
Ensure employees follow company policies and procedures, properly record time for payroll, and comply with posted work schedules.
Develop and execute the site-level operating budget and improve store profitability against financial objectives.
Maximize store sales and gasoline volume, monitor retail gasoline prices, and maintain appropriate product mix and inventory levels.
Stock shelves and refrigerated coolers; minimize cash and inventory losses and meet assigned shrink targets.
Ensure compliance with applicable local, state, and federal laws governing convenience and food store operations.
Manage fund reconciliation, inventory audits, and required paperwork.
Deliver the customer service program, greet customers warmly, suggest purchases, and promote specials.
Minimize safety risks and ensure employees are trained on and comply with safety policies and procedures.
Enforce environmental and hazardous-material regulations, maintain store safety and security, and document accidents and incidents.
Maintain the customer environment inside and around the store, and operate assigned equipment safely and efficiently.
Support the Safety and Health program; report and investigate workplace accidents, injuries, incidents, or illnesses.
Complete safety orientation for new or transferred employees, inspect stores for workplace hazards, and initiate corrective action.
Encourage employees to report unsafe conditions and practices, and promote a quick return to work for supervised employees.
Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
Perform other related duties as required.