Floating General Manager

Nouria Energy Services•Pooler, GA

About The Position

The Floating Store Manager is responsible for day-to-day store operations, including car wash and food service operations, store profitability, budgeting, expense control, inventory levels, shortage control, customer service, safety, scheduling, training, and employee supervision. The role supports Enmarket’s convenience-store operations and is accountable for providing a welcoming customer experience while maintaining safe, clean, attractive, and compliant stores. The manager leads workforce recruitment, training, development, scheduling, performance management, and employee relations. The role also manages site-level budgets and financial objectives, sales and gasoline volume, pricing strategy, product mix, inventory, cash and inventory loss, audits, reconciliations, and required paperwork. The manager enforces company policies and applicable laws, oversees safety and environmental compliance, maintains store facilities and customer areas, and investigates and reports workplace incidents. This is a floating role; the posting does not specify a particular work location or travel arrangement.

Requirements

  • 1–3 years of management experience in convenience-store, retail, fast-food, or restaurant operations.
  • Understanding of budgets and profit-and-loss statements.
  • Ability to perform effectively in a fast-paced work environment.
  • Strong leadership and interpersonal skills.
  • Ability to communicate effectively with all levels of the organization.
  • Ability to provide any level of coverage if needed, including nights, weekends, and holidays.
  • Ability to bend down and stoop low, and to stand for at least 8 hours.
  • Ability to lift, pull, or push up to 30 pounds; the physical requirements section also states the ability to lift up to 50 pounds at times.
  • Successful completion of certification testing as needed.
  • Skills in MS Outlook, Word, and Excel.
  • For Maine applicants only: UST Class A/B Certification is required, or the ability to become certified within the first 30 days of employment.
  • Ability to traverse and access all areas of the store.
  • Ability to work for prolonged periods sitting at a desk and using a computer, and standing and working at a cash register.

Responsibilities

  • Recruit, interview, hire, train, and develop store staff.
  • Demonstrate leadership, promote teamwork, motivate employees, and address employee relations issues.
  • Provide performance feedback, coaching, counseling, and regular performance evaluations.
  • Ensure employees follow company policies and procedures and maintain appropriate grooming and appearance.
  • Supervise employee clock-in and clock-out procedures, ensure time is properly reported to payroll, and post work schedules according to company policy.
  • Develop and execute site-level operating budgets and improve profitability while meeting budgeted financial objectives.
  • Maximize store sales and gasoline volume in accordance with company guidelines and objectives, and monitor retail gasoline prices to stay on strategy.
  • Maintain appropriate product mix and inventory levels, stock shelves and refrigerated coolers, and control inventory loss within assigned shrink targets.
  • Ensure compliance with applicable local, state, and federal laws related to convenience- and food-store operations.
  • Reconcile funds, conduct inventory audits, and prepare or supervise preparation of required paperwork.
  • Provide a strong customer experience by greeting customers warmly, suggesting purchases, promoting specials, and executing the customer service program.
  • Minimize safety risks to employees, customers, and suppliers; train employees on safety procedures and verify compliance.
  • Enforce environmental and hazardous-material regulations, maintain store safety and security, and document accidents or incidents.
  • Manage maintenance of customer areas inside and around the store.
  • Operate assigned equipment safely and efficiently and support implementation of the Safety and Health program.
  • Promptly report and investigate workplace accidents, injuries, incidents, or illnesses involving store employees.
  • Complete safety orientation for new or transferred employees, inspect stores for hazards, initiate corrective actions, and encourage reporting of unsafe conditions or practices.
  • Promote a quick return to work for employees under the manager’s supervision.
  • Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities and perform other related duties as required.

Benefits

  • Eligible team members may participate in medical, dental, and vision coverage.
  • 401(k) savings plan.
  • Paid time off and paid holidays.
  • Company-paid life insurance and disability benefits.
  • Employee assistance programs.
  • Tuition assistance.
  • Voluntary benefit offerings.
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