Floating Community Manager

Greystar•Greenwood Village, CO

1d•$85,000 - $85,000

About The Position

The Floating Community Manager manages the day-to-day operations of assigned properties, including team members, daily activities, and resources, to achieve established financial and operational goals. The role ensures property operations comply with Company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position contributes to property budgeting and financial performance; oversees leasing, marketing, resident service, and property maintenance standards; supervises property staff; and supports client and owner relationships. It also completes accounting, financial, administrative, and other reports and duties as assigned. In California, Community Managers also manage lease files using the California-specific Lease File Checklist to ensure documents are complete, compliant, and consistently organized. The role is based in an office environment, with frequent possible exposure to outdoor conditions at the property. Local travel may be required for banking, training, outreach events, or other job responsibilities. The listed salary is $85,000. The position may also be eligible for performance-based bonuses. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; an onsite housing discount for eligible onsite team members; a paid sabbatical; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and other insurance, legal, and charitable-giving benefits.

Requirements

At least 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities sufficient to manage an apartment community, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
All licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; on-site staff with access to drive the golf cart must also have a valid driver’s license.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for reports and employment documents.
Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to access all exterior and interior parts of the property, community, and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency with property-management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Contribute to property budgets by evaluating financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices, including reconciling work or purchases, verifying insurance certificates, coding charges, and coordinating with vendors, accounting, and clients or owners.
Control expenditures within the approved budget and maintain the petty cash fund.
Oversee lease enforcement, including reviewing prospective resident applications, discounts, and renewal leases; conducting apartment inspections; complying with notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests, resolving service issues, and ensuring the maintenance team responds to and completes service requests according to Company standards.
Inspect properties and address issues to ensure grounds, buildings, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage property staff performance in accordance with Company policies, values, and business practices.
Support client and owner relationships by meeting with owners, conducting property tours, providing performance updates, and responding to requests.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
In California, use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional vacation accrual with tenure and a birthday day off after one year of service.
Onsite housing discount at Greystar-managed communities for eligible onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for quarterly or annual performance-based bonuses for corporate positions, or weekly, monthly, and/or quarterly performance-based bonuses for onsite property positions.