Floating Assistant Community Manager

Greystar•Las Vegas, NV

5d•$22 - $24

About The Position

The Floating Assistant Community Manager supports the management and daily operations of multiple Greystar residential communities. The role assists on-site Community Managers, helps provide a positive resident or tenant experience, and contributes to property performance. The position requires quickly learning the specifics of each community, including unit mix, amenities, sub-market conditions, property management system reports, and client requirements. Geographic scope, supervisors, and assignments may change at any time. The Floating Assistant Community Manager supports community operations, resident relations, leasing and marketing, financial processes, administrative work, property inspections, and regulatory compliance. The role also participates in training and supports the professional development of on-site property management teams. In California, the Assistant Community Manager or Leasing Manager must review completed move-in files before submitting them to the Community Manager for review and approval.

Requirements

At least 1 year of relevant experience; the stated minimum range is 1–3 years.
Relevant background demonstrating property management, sales, marketing, and customer service skills sufficient to manage apartment community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team’s work.
Strong customer service and interpersonal skills.
Excellent organizational and multitasking abilities.
Understanding of lease terms and lease enforcement, including collections.
Excellent communication, conflict-resolution, and customer-service skills.
Ability to adapt to different property environments and work independently.
Required licenses and certifications for applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property management software.

Nice To Haves

Bachelor’s degree in Business Management, Real Estate, Hospitality, or a related field.
Experience with Entrata, Yardi, and/or OneSite property management software.

Responsibilities

Assist with day-to-day operations across multiple properties and ensure compliance with company policies and procedures.
Oversee property maintenance, vendor relationships, and service contracts.
Serve as a point of contact for residents or tenants, address inquiries and concerns, and facilitate positive interactions.
Organize and coordinate community events to encourage resident engagement.
Assist with leasing, including property tours, application processing, and lease documentation.
Work with the marketing team to promote available units and community amenities.
Support rent collection, budget tracking, expense management, and accurate, timely financial reporting in coordination with accounting.
Perform administrative duties, including answering phones, responding to emails, maintaining records, and preparing reports, presentations, and other documentation.
Conduct regular property inspections and address maintenance or safety concerns.
Stay informed about applicable local, state, and federal property management regulations and assist with implementing policies that maintain a safe and secure environment.
Participate in training and stay current on industry practices.
Support the professional development of on-site property management teams.
In California, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly onsite bonus programs.