Floating Community Manager

Bell Partners•San Francisco, CA

About The Position

The Floating Community Manager leads and directs community operations across multiple properties in a designated market or region. The role focuses on maintaining quality services and resident satisfaction while leading, motivating, staffing, and managing community employees. There is no single designated worksite; travel between properties is expected. The manager is responsible for recruiting and hiring employees, providing performance feedback, and supporting community performance and adequate staffing at multiple locations.

Requirements

  • Demonstrate Bell Core Values.
  • BA/BS in business, sales, or a related field; relevant experience or a combination of education and experience is also accepted.
  • Strong marketing skills.
  • Exceptional customer service and interpersonal skills.
  • Strong knowledge of MS Office Suite, including Excel.
  • Excellent written and oral communication skills.
  • Willingness to travel as required within the assigned region.
  • Ability to walk, bend, reach, climb, and lift up to 30 lbs.
  • Ability to work with mechanical and electrical equipment, as well as hazardous materials.
  • Comfort working at heights and moving heavy objects.

Nice To Haves

  • 3+ years of experience in a property management role preferred.
  • Yardi and Onesite knowledge preferred.

Responsibilities

  • Lead, direct, and control all facets of community operations to ensure quality services and high customer satisfaction.
  • Train staff members on proper leasing techniques and resident service.
  • Conduct regular performance appraisals and address associate concerns and employee relations issues.
  • Maintain complete and accurate associate files and support high associate satisfaction.
  • Conduct weekly meetings with leasing and maintenance staff.
  • Develop and administer the community budget.
  • Evaluate unit prices in line with market conditions and budgeted goals.
  • Develop an annual marketing plan and conduct monthly marketing reviews.
  • Obtain bids for contract services and oversee routine capital projects.
  • Be responsible for 35% of leasing activities.
  • Recruit, hire, manage, and provide performance feedback to employees across multiple properties.
  • Maintain regular attendance and punctuality.

Benefits

  • Opportunities for career growth.
  • Total rewards benefits package.
  • Family health insurance.
  • 401(k) match.
  • Vacation, personal days, and sick time.
  • Customized training programs.
  • Associate referral bonus plan.
  • Diverse, equitable, and inclusive work environment.
  • A culture that empowers associates to make a difference.
  • Performance-based incentive compensation opportunities.
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