Pharmacy Manager - Floating
About The Position
The Floating Pharmacy Manager provides operational and management support across Boston Medical Center Health System Retail and Community Health Center pharmacy operations. The role oversees workflow, staffing and scheduling, regulatory compliance, staff training and development, pharmacy programs, and performance improvement activities. The Manager works with pharmacy leadership to monitor operational performance, identify improvement opportunities, support consistent practices across pharmacy locations, and provide management coverage as needed. The position supports departmental initiatives and projects and reports to the Senior Director of Retail and CHC Pharmacy. The role includes direct operational support across retail and Community Health Center pharmacies, management of pharmacist staffing and timekeeping, quality and compliance oversight, coordination of staff development, and monitoring of programs and performance measures. It may also involve on-site workflow support, patient outreach, and coverage of essential management responsibilities during approved absences of primary pharmacy management. The position requires a valid Massachusetts pharmacy license by the hire date, a Bachelor’s Degree in Pharmacy or PharmD from an accredited college of pharmacy, and at least two years of related pharmacist experience. The compensation range is $112,000 to $162,500. The employer describes benefits including medical, dental, vision, and pharmacy benefits; discretionary annual bonuses and merit increases; Flexible Spending Accounts; 403(b) savings matches; paid time off; career advancement opportunities; and resources to support employee and family well-being.
Requirements
- Valid license to practice pharmacy in the Commonwealth of Massachusetts by the hire date.
- Bachelor’s Degree in Pharmacy or PharmD from an accredited college of pharmacy.
- At least 2 years of related pharmacist experience.
- Knowledge of clinical pharmacy practice relevant to outpatient and retail pharmacy operations.
- Knowledge of pharmacy regulatory and compliance requirements applicable to the role.
- Ability to manage pharmacy staffing schedules, workflow, and operational coverage across multiple practice locations.
- Ability to monitor operational performance, productivity, staffing utilization, and key performance indicators.
- Ability to conduct operational and compliance reviews and coordinate appropriate follow-up.
- Proficiency with Microsoft Word, Excel, Outlook, web browsers, outpatient/retail pharmacy management systems, and electronic medical records.
- Ability to prepare operational reports and summaries and use performance information to identify areas for improvement.
- Ability to communicate operational information clearly in verbal and written formats.
Responsibilities
- Provide direct management and operational support across retail and Community Health Center pharmacy operations.
- Manage workflow, monitor the quality and timely completion of work, and support adherence to departmental processes and protocols.
- Review operational results, identify problem areas, and work with pharmacy management to implement changes to assignments, workflows, and procedures.
- Manage pharmacist staffing, scheduling, timekeeping, and workforce utilization across supported pharmacy operations.
- Review staffing needs, assign pharmacist coverage, manage schedule changes, and ensure schedules are finalized and posted.
- Review pharmacist and technician hours, overtime, productivity, and staffing variances; review and approve pharmacist timekeeping information and required adjustments.
- Complete self-inspections, audits, monitoring, and follow-up activities related to DEA, Massachusetts Board of Pharmacy, Joint Commission, controlled substance, DME, and REMS requirements.
- Monitor adherence to controlled substance policies and procedures, assist with controlled substance ordering as needed, investigate inventory discrepancies and medication-related events, and provide follow-up and recommendations.
- Coordinate and support pharmacy staff training, education, and development across outpatient and Community Health Center pharmacy teams.
- Support new employee training and follow-up, team huddles, staff development activities, performance evaluations, and other staff development activities.
- Provide feedback and management support to promote consistent pharmacy operations within the role’s scope.
- Support pharmacy programs, departmental initiatives, and management coverage across outpatient and Community Health Center pharmacy operations.
- Monitor assigned programs and performance measures, assist with reports and summaries, and coordinate follow-up.
- Provide on-site workflow support and assist with patient outreach or pharmacy workflow when operational needs require additional support.
- Provide coverage of essential management responsibilities during approved absences of primary pharmacy management.
- Participate in departmental projects and activities supporting Outpatient Pharmacy and Boston Medical Center goals.
- Maintain required professional competency through continuing education.
Benefits
- Medical, dental, vision, and pharmacy benefits.
- Discretionary annual bonuses and merit increases.
- Flexible Spending Accounts.
- 403(b) savings matches.
- Paid time off.
- Career advancement opportunities.
- Resources to support employee and family well-being.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
