CA Pharmacy Manager - Store 09943

CVS Health•Lakeport, CA

13d•$70 - $91

About The Position

The Pharmacy Manager leads and develops the pharmacy team to provide exceptional patient care, promote best practices, and manage performance and change. The manager serves as a role model, supports onboarding and colleague recognition, and demonstrates effective bench practices, including coordinating the team, counseling patients, and following legal and regulatory guidelines. The role is responsible for effective pharmacy operations and team management, including safe and accurate prescription fulfillment, patient counseling, immunizations, inventory practices, staff training and licensure progress, regulatory compliance, scheduling, performance reviews, and action planning. The manager partners with the Store Manager and district colleagues to maintain staffing and talent pipelines, and fosters a safe, inclusive, and empowering team culture. The Pharmacy Manager maintains clinical and technical skills, completes required training and continuing education, and supports pharmacist-delivered clinical services such as testing and prescribing where permissible. The role requires compliance with applicable laws, professional standards, ethical principles, and company policies, including controlled-substance requirements and patient privacy and security. Regular and predictable attendance, including nights and weekends, is required. The position is full-time, with anticipated hours of 40 per week. The stated typical pay range is $70.00–$91.00 per hour, with possible eligibility for a CVS Health bonus, commission, or short-term incentive program.

Requirements

Active Pharmacist License in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Customer-service and team-orientation skills, including responding appropriately to patients’ needs and reactions.
Verbal and written communication skills, including active listening.
Mathematical reasoning to calculate quantities, days’ supply, and prescription fills.
Problem-resolution skills for challenging patient or colleague interactions.
Ability to work as a team leader, delegate, coach, motivate, solve problems, adapt to changing circumstances, and take accountability.
Ability to perform the listed physical demands, including standing and moving for extended periods, handling items, reaching, repetitive finger movements, stooping, and close visual work.
Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Manage and develop the pharmacy team, modeling excellent patient care and coaching colleagues to meet performance standards.
Oversee pharmacy operations during bench shifts and follow up on pharmacy performance measures and identified opportunities.
Ensure safe, accurate prescription fulfillment by following and enforcing workflow procedures and safety guardrails.
Provide meaningful patient counseling and resolve insurance or medication issues with empathy and care.
Offer and deliver immunizations, and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, including protecting cold-chain products.
Onboard and train new Technicians and Pharmacists for the store and district, and monitor timely completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and ensure required training for licensure is completed on time.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance, conduct annual reviews, and address performance gaps.
Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
Review business reports, identify operational insights, and develop action plans addressing workflow, service, patient care, and compliance.
Build a safe, inclusive, and empowering team culture that encourages feedback and psychological safety.
Maintain clinical and technical skills through required training, continuing education, and ongoing learning.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permitted.
Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including requirements for controlled substances, recordkeeping, patient privacy, and workplace safety.
Attend work regularly and predictably, including nights and weekends.
Complete required training within the designated timeframe.
Lead by example, delegate tasks, empower and motivate team members, and foster collaboration and high performance.
Coach, encourage, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
Perform additional tasks as directed by a Supervisor or Manager.