About The Position

The Pharmacy Manager provides empathetic pharmacy consulting to patients about medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The manager ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with regulatory requirements and company policies. The role manages pharmacy workflow, financial performance, inventory, patient experience, and pharmacy staff performance and development. The Pharmacy Manager leads patient service and pharmacy operations, including counseling patients, dispensing and verifying prescriptions, providing clinical services, overseeing regulatory compliance, maintaining pharmacy systems and records, and coordinating the pharmacy’s daily workflow. The manager works with the Store Manager and other partners to develop business opportunities, support staff performance and engagement, and promote health and wellness services in the community. The role requires a BS in Pharmacy or PharmD, current pharmacist licensure in the states within the district, and at least one year of pharmacy experience. The posting advertises a $100,000 sign-on bonus and a full relocation package. It does not provide a salary range in the supplied text; it refers applicants to Walgreens’ benefits page for benefit details.

Requirements

  • BS in Pharmacy or PharmD from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified Immunizer, or willingness to become an immunizer within 90 days of hire.
  • At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; state-specific requirements may take precedence.
  • Experience performing prescription dispensing activities that demonstrates a strong working knowledge of applicable state and federal controlled-substance laws.
  • For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

  • Supervisory experience planning, organizing, and directing the work of pharmacy staff.
  • At least 6 months of pharmacy experience with Walgreen Co.
  • For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.

Responsibilities

  • Engage patients, resolve issues, answer questions, and model customer-service practices that support a positive patient experience.
  • Promote Walgreens healthcare services and proactively connect patients with consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
  • Participate in community events when requested by the Store Manager, Healthcare Supervisor, or District Manager.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
  • Perform pharmacist duties, including compounding, drug therapy reviews, medication management, prescription verification, and accurate dispensing.
  • Ensure pharmacy operations comply with applicable regulations, company policies, and standards, including controlled-substance requirements and Good Faith Dispensing policy.
  • Establish efficient pharmacy workflows; oversee scheduling, role assignments, coordination, team suggestions, pharmacy opening and closing, and shift changes.
  • Collaborate with the Store Manager to identify and develop strategic business opportunities.
  • Maintain knowledge of pharmacy technology systems and support staff and patients in their use; identify opportunities to improve productivity.
  • Ensure insurance claims are processed accurately, resolve payment rejections and patient issues, and participate in third-party audits.
  • Follow up with medical providers to clarify prescriptions and address medication questions, alternatives, allergies, dosages, refills, and interactions.
  • Perform clinical and wellness services, including immunizations, diagnostic testing, and disease-state management.
  • Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews when applicable under company procedures.
  • Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout changes to maintain a functional and efficient department.
  • Prepare and submit records, reports, and documentation required to operate the pharmacy in compliance with state and federal laws.
  • Collaborate with the Store Manager on pharmacy staff hiring, discipline, and termination, while ensuring compliance with employment laws.
  • Set staff expectations and goals, foster teamwork, oversee training, conduct formal performance reviews, recognize improvements, and support career progression.
  • Address employee relations concerns, complaints, and conflicts, and support team member welfare and morale.
  • Maintain required licenses, credentials, and certifications for clinical services; complete required education credits, training, and company learning modules.
  • Maintain and enhance pharmacy, healthcare, retail, and management knowledge; seek feedback and professional development.
  • Communicate relevant corporate health and wellness services and strategy information to pharmacy staff in support of the Store Manager.
  • Analyze pharmacy financial, customer service, and inventory data; manage asset protection and inventory, and identify performance trends and improvement opportunities.
  • Build relationships with local healthcare providers and promote pharmacy services and health and wellness awareness in the community.

Benefits

  • $100,000 sign-on bonus advertised in the job title.
  • Full relocation package advertised in the job title.
  • Benefits are referenced through the Walgreens benefits page; specific benefits are not listed in the supplied posting.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Ph.D. or professional degree

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