Pharmacy Manager - 100K Sign On Bonus Available

Walgreens•Freeport, IL

4d•$67 - $91

About The Position

The Pharmacy Manager provides medication counseling and clinical pharmacy services to patients, ensures prescriptions are compounded, reviewed, dispensed, and verified accurately, and operates the pharmacy in accordance with applicable regulations and company policies. The role manages pharmacy workflow, inventory, financial performance, and patient experience while overseeing staff performance, engagement, training, and professional development. The Pharmacy Manager leads patient service and pharmacy operations, including medication therapy reviews, immunizations, diagnostic testing, disease-state management, insurance claim resolution, pharmacy technology support, and required records and reports. The role coordinates scheduling and pharmacy staffing, maintains the department and its equipment, and partners with the Store Manager on business planning, staffing, community relationships, and healthcare service growth. The position requires a pharmacy degree, pharmacist licensure in the states within the district, and at least one year of pharmacy experience. The manager must be a certified immunizer or become one within 90 days of hire. Supervisory experience and prior Walgreens pharmacy experience are preferred. The role remains open until filled. Walgreens states that the actual salary offered depends on factors including geography, skills, education, and experience; the posting does not provide a salary range.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified immunizer, or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; more specific state requirements may take precedence.
Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
For internal candidates only: an average rating of at least 3.0 on leadership behaviors in the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months of pharmacy experience with Walgreen Co.
For internal candidates only: an average rating of 3.7 or above on leadership behaviors in the last performance review, if one is on file.

Responsibilities

Provide empathetic medication counseling and answer patient questions about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Deliver a positive patient experience, resolve patient issues, anticipate needs, and promote pharmacy consultations, medication management, immunizations, diagnostic testing, and other clinical and wellness services.
Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
Perform pharmacist duties including compounding, drug therapy reviews, medication management, prescription review, interpretation, dispensing, and verification.
Ensure pharmacy operations comply with applicable regulations, company policies, and standards, including Good Faith Dispensing and state and federal controlled-substance requirements.
Establish efficient pharmacy workflows; oversee staff schedules and role assignments; coordinate activities; solicit staff suggestions; and manage pharmacy opening, closing, and shift changes.
Collaborate with the Store Manager to identify and develop strategic business opportunities.
Maintain knowledge of pharmacy information systems and support staff and patients with pharmacy technology; identify opportunities to improve productivity.
Ensure insurance claims are processed accurately, resolve payment rejections and patient issues with insurers and medical providers, and conduct or participate in third-party audits.
Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer provider questions.
Perform clinical and wellness services such as immunizations, diagnostic testing, and disease-state management.
Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews in virtual environments according to company procedures.
Oversee pharmacy maintenance, housekeeping, repairs, equipment, and layout changes to keep the department functional, presentable, and efficient.
Prepare and submit records, reports, and documentation required by law and for pharmacy operations.
Collaborate with the Store Manager on hiring, discipline, and termination of pharmacy staff, and ensure compliance with employment laws.
Establish staff expectations and goals, promote teamwork, recognize improvements, oversee training, conduct performance reviews, and support career progression.
Address employee relations concerns, complaints, and conflicts, and support team-member morale and welfare.
Maintain required licenses, credentials, and certifications; complete required education credits and company training; and pursue ongoing professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
Analyze pharmacy financial, customer-service, and inventory performance; manage asset protection and inventory; and identify performance trends and opportunities for improvement.
Build relationships with local healthcare providers, promote pharmacy services in the community, and support the Store Manager in expanding community health and wellness awareness.