Pharmacy Manager - Sign-On Bonus Available

Walgreens • Cypress, TX

7d • $67 - $91

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting to patients on effective medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The role ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with applicable regulations and company policies. It manages pharmacy workflow, financial performance, inventory, patient experience, and staff performance and development.

The Pharmacy Manager oversees pharmacy operations, including counseling patients, dispensing medications, maintaining regulatory compliance, coordinating staff schedules and assignments, and ensuring accurate insurance processing and required documentation. The manager also performs clinical services, supports pharmacy technology and workflow improvements, and maintains the pharmacy department.

The role leads pharmacy staff hiring and performance management in collaboration with the Store Manager, supports training and career development, and addresses employee relations concerns. It analyzes pharmacy performance and inventory data, communicates relevant health and wellness strategies, and builds relationships with the local medical community to promote pharmacy services and business growth.

Requirements

• Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified immunizer or willingness to become an immunizer within 90 days of hire.
• At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; more specific state requirements take precedence where applicable.
• Experience performing prescription dispensing activities demonstrating working knowledge of applicable state and federal controlled substance laws.
• For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.
• At least 6 months of pharmacy experience with Walgreen Co.
• For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.

Responsibilities

• Engage patients, resolve issues, answer questions, and model customer service practices that promote a positive patient experience.
• Promote Walgreens healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
• Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
• Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
• Perform pharmacist duties such as compounding, drug therapy reviews, medication verification, medication management, and accurate dispensing of prescriptions.
• Ensure pharmacy operations comply with regulations, company policies, and standards; establish efficient workflows, oversee scheduling and assignments, and manage opening, closing, and shift changes.
• Apply Good Faith Dispensing policy requirements alongside state and federal controlled substance laws.
• Collaborate with the Store Manager to identify and develop strategic business opportunities.
• Maintain knowledge of pharmacy technology systems and support staff and patients with their use; identify opportunities to improve productivity.
• Ensure accurate insurance claim processing, resolve patient issues with insurers and medical providers, and conduct or participate in third-party audits.
• Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, allergies, and alternatives, and to answer provider questions.
• Perform clinical and wellness services, including immunizations, diagnostic testing, and disease-state management.
• Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews according to company procedures when working in virtual environments.
• Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout changes to keep the department functional and presentable.
• Prepare and submit records, reports, and other documentation required by law to operate the pharmacy.
• Collaborate with the Store Manager on staff hiring, discipline, and termination as needed, while ensuring compliance with employment laws.
• Set staff expectations and goals, foster teamwork, recognize improvements, oversee staff training, and conduct formal performance reviews.
• Identify high-potential team members and collaborate with the Store Manager on career progression.
• Address employee relations concerns and support team morale and positive working relationships.
• Maintain required licenses, credentials, and certifications; keep pharmacy and healthcare knowledge current; complete required education credits and training; and pursue professional development.
• Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
• Analyze pharmacy financial, customer service, and inventory performance; manage asset protection and inventory; and identify trends and improvement opportunities.
• Build relationships with local physicians, nurses, and other healthcare providers, promote pharmacy services in the community, and support health and wellness awareness.

Benefits

• Sign-on bonus available; details are not provided.
• Benefits information is available through the Walgreens benefits website; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager