About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare, including immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role involves serving customers and patients, resolving concerns, counseling on medications and related health questions, performing pharmacist tasks, and supporting the pharmacy’s compliant operation. Responsibilities also include insurance claim processing, coordination with prescribers and insurers, pharmacy systems support, healthcare services, community outreach, and collaboration with central pharmacy operations. The Pharmacy Intern Grad assists with staff hiring, training, coaching, and development, and maintains pharmacy knowledge through continuing education and company training. The position requires willingness to obtain a Doctor of Pharmacy degree before starting, pharmacist licensure in the applicable district states within 90 days of hire, and immunizer certification or willingness to become certified within 90 days of hire.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
  • Build relationships with customers by anticipating needs and proactively offering pharmacy and healthcare services.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer to medical providers when needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, medication management, prescription review, interpretation, verification, and dispensing when workload requires.
  • Ensure pharmacy operations comply with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and collecting employee suggestions.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support customers and staff and propose system enhancements.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact prescribers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
  • Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist the Pharmacy Manager in analyzing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
  • Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution for Well Experience locations.
  • In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
  • Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, establish expectations, recognize progress, and foster a shared vision among team members.
  • Maintain current pharmacy and healthcare knowledge, pursue relevant best practices, and complete required certifications, education credits, and training.
  • Seek professional development by monitoring performance, requesting feedback, and using pharmacy and store managers as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.

Benefits

  • Sign-on bonus
  • Full relocation package
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