About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes counseling patients, performing pharmacist tasks, supporting pharmacy operations and staff, maintaining pharmacy technology and systems, handling insurance claims, and providing retail, clinical, and wellness services. The Pharmacy Intern Grad also supports community outreach, performance reviews, training, and communication of company health and wellness information. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the position start date, pharmacist licensure in the applicable district states within 90 days of hire, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
  • Build relationships with valuable customers and proactively identify needs for pharmacy and healthcare services.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, medication management, and reviewing, interpreting, and dispensing prescriptions as workload requires.
  • Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
  • Handle pharmacy opening and closing responsibilities and shift-change duties.
  • Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Provide retail, clinical, and wellness services such as immunizations, flu shots, and diabetes awareness.
  • Assist the Pharmacy Manager with reviewing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
  • Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution.
  • In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
  • Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision.
  • Maintain pharmacy and healthcare knowledge and skills through relevant publications and company communications; pursue practices that enhance performance.
  • Obtain required certifications, education credits, and company training.
  • Pursue professional development by monitoring performance, seeking feedback, and using pharmacy and store managers as mentors and coaches.
  • Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.

Benefits

  • Sign-on bonus available.
  • Benefits information is available at jobs.walgreens.com/benefits.
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