About The Position

Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks as required by workload, and supports pharmacy operations, team development, training, and communications. It also involves maintaining pharmacy and healthcare knowledge and pursuing professional development. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree before the start date and pharmacist licensure in the district’s states within 90 days of hire, as well as becoming a certified immunizer within 90 days of hire if not already certified.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Engage customers and patients, offer assistance, resolve issues, and model customer-service best practices.
  • Build relationships with valuable customers and promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
  • Counsel patients on medication usage, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as required by workload.
  • Ensure pharmacy operations comply with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient workflow procedures, coordinating activities, assigning roles, and soliciting employee suggestions.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Assist the Pharmacy Manager with performance-data analysis, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
  • Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
  • In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
  • Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and foster employee development.
  • Promote teamwork, motivate team members, set expectations, monitor and recognize progress, and foster a shared vision.
  • Maintain current pharmacy and healthcare knowledge, pursue relevant best practices, and complete required certifications, education credits, and training.
  • Seek professional development by monitoring performance, soliciting feedback, and using pharmacy and store managers as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.

Benefits

  • Sign-on bonus available for Pharmacy Intern Grad.
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