About The Position

The Pharmacy Manager provides empathetic pharmacy consulting to patients on medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The manager ensures medications are accurately compounded, reviewed, dispensed, and verified in accordance with regulatory requirements and company policies. The role oversees pharmacy workflow, financial performance, inventory, patient experience, staff engagement, training, coaching, and performance management. The Pharmacy Manager leads patient service and pharmacy operations, including counseling patients, managing prescriptions and insurance claims, ensuring compliance, maintaining pharmacy systems and facilities, and completing required records and reports. The manager works with the Store Manager and healthcare providers to support business planning, community outreach, staff development, and pharmacy performance. The role also maintains required professional credentials and pursues continuing education and development.

Requirements

  • Bachelor of Science in Pharmacy or Pharm.D. from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified immunizer, or willingness to become an immunizer within 90 days of hire.
  • At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; some states may require more specific experience.
  • Experience dispensing prescriptions demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
  • For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

  • Supervisory experience planning, organizing, and directing the work of pharmacy staff.
  • At least 6 months of pharmacy experience with Walgreen Co.
  • For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.

Responsibilities

  • Provide patient consultations on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
  • Perform pharmacist duties including compounding, drug therapy reviews, medication management, prescription review, verification, and accurate dispensing.
  • Provide clinical and wellness services, including immunizations, diagnostic testing, disease-state management, and other healthcare services.
  • Ensure pharmacy operations comply with state and federal regulations, controlled-substance laws, company policies, and Good Faith Dispensing requirements.
  • Manage pharmacy workflow, including staff scheduling, role assignments, shift changes, and opening and closing the pharmacy.
  • Improve patient experience by addressing patient concerns, anticipating needs, promoting healthcare services, and modeling customer-service practices.
  • Resolve insurance and prescription issues, process claims accurately, work with insurance companies and medical providers, and participate in third-party audits.
  • Maintain pharmacy technology knowledge and support pharmacy staff and patients with pharmacy systems and related technology.
  • Maintain the pharmacy department, including its housekeeping, repairs, equipment, and layout.
  • Prepare and submit records, reports, and other documentation required to operate the pharmacy.
  • Collaborate with the Store Manager on hiring, discipline, termination, team goals, teamwork, and pharmacy staff performance and development.
  • Oversee pharmacy staff training and performance reviews, identify high-potential team members, address employee relations concerns, and support staff morale.
  • Maintain required licensing, credentialing, and certification; complete required education credits and company training.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
  • Analyze pharmacy financial, customer-service, and inventory data; manage asset protection and inventory; identify performance trends and improvement opportunities.
  • Build relationships with local healthcare providers and promote pharmacy services and business within the community.
  • Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
  • Support the Store Manager in expanding community awareness of health and wellness services.

Benefits

  • $100,000 sign-on bonus
  • Full relocation package available
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