PHARMACY/LEAD CERTIFIED TECHNICIAN

The Kroger Co.•Salt Lake City, UT

21d

About The Position

Provide and train others to provide exceptional customer service that helps people live healthier lives. Treat customers and employees fairly and ethically, provide a safe, clean, and inclusive environment, act as a responsible community member, and ensure customers receive the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Lead Certified Technician supports pharmacy operations and health and wellness initiatives, assists the pharmacist in responsibilities that do not require professional pharmacist judgment, and helps train and lead pharmacy technicians. The role also supports scheduling, inventory, safety, compliance, and offsite business-to-business clinics.

Requirements

High school diploma or GED.
At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
Must be at least 18 years of age.
Professional, dependable, and positive, with good judgment and the ability to gain support from others to lead a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
Proven attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure as required by the state.
Ability to handle highly confidential information.

Nice To Haves

At least 1 year of previous management or supervisory experience.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or licensure as required by the state.
Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
Train and mentor new-hire technicians and provide day-to-day training and support to pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are executed by leading by example and delegating as necessary.
Serve as the primary representative at store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identify opportunities for improvement, and coach staff as appropriate.
Comply with and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and applicable health code requirements; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where permitted by state law.
Perform all essential job functions and tasks of a pharmacy senior certified technician.
Perform the essential job functions of the position with or without reasonable accommodation.