PHARMACY/LEAD CERTIFIED TECHNICIAN

The Kroger Co.•Grand Junction, CO

About The Position

Provide and train others to provide exceptional customer service while supporting customers’ health and wellness. Treat customers and employees fairly and ethically, help maintain a safe, clean, inclusive environment, and provide appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by applicable state and federal laws. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The lead technician supports pharmacy operations, assists the pharmacist with responsibilities that do not require professional judgment, and helps ensure accurate and efficient prescription processing. The role trains and mentors technicians, supports department standards and staffing, oversees inventory, and serves as a pharmacy safety resource. It also supports health initiatives, prepares for offsite business-to-business clinics, and administers immunizations where allowed by state law. City Market is part of the Kroger family of companies and operates stores in Colorado, Utah, and Wyoming. The posting describes access to health and well-being, financial, and growth and development benefits, subject to eligibility and location-specific terms.

Requirements

High school diploma or GED.
At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
Must be at least 18 years of age.
Professional and dependable, with a positive attitude and good judgment, and able to gain others’ support in leading a high-performing pharmacy team.
Self-motivated and able to organize, prioritize, plan, and meet deadlines.
Proven attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure as required by the state.
Ability to handle highly confidential information.

Nice To Haves

At least 1 year of previous management or supervisory experience.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or licensure as required by the state.
Assist the pharmacist with all responsibilities except those requiring a pharmacist’s professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day support to pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are executed by leading by example and delegating as needed.
Serve as the primary representative for store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identify opportunities for improvement, and coach associates toward correct practices.
Follow and reinforce sanitation and safety rules, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where permitted by state law.
Perform all essential job functions and tasks of a pharmacy senior certified technician.
Perform essential job functions with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan and eligibility terms.
Flexible scheduling in full-time and part-time roles.
Paid time off, including holiday and sick pay, based on eligibility and length of service.
Free Employee Assistance Program counseling and confidential financial tools and coaching.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation, sick leave, and parental leave, subject to applicable terms.
401(k) plan and/or Taft-Hartley pension fund participation, subject to eligibility.
Group term life insurance, subject to location and eligibility criteria.
Potential bonus eligibility depending on location and annual store performance.
Tuition assistance, college scholarships, and educational leave of absence, subject to eligibility and location-specific criteria.
Internal training and development resources.