Pharmacy/Lead Certified Technician

Kroger • Edgewater, FL

5d

About The Position

Provide and train others to provide exceptional customer service and support customers’ health and wellness in a fair, ethical, safe, clean, and inclusive environment. Provide direct patient intervention and health and wellness services as permitted by and consistent with state and federal law. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role supports pharmacy operations and the pharmacist, trains and mentors technicians, helps lead the pharmacy team, and oversees scheduling, inventory, safety, and preparation for offsite business-to-business clinics. The technician must be able to perform the essential functions of a pharmacy senior certified technician, with or without reasonable accommodation.

Requirements

• High school diploma or GED.
• At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
• Must be at least 18 years of age.
• Professional and dependable, with a positive attitude and good judgment; able to gain others’ support to lead a high-performing pharmacy team.
• Self-motivated and able to organize, prioritize, plan, and meet deadlines.
• Demonstrated attention to detail and strong customer service skills.
• Excellent communication skills with leaders and peers.
• Completion of national and/or state registration, certification, or licensure, depending on state requirements.
• Ability to handle highly confidential information.
• Able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

• At least 1 year of previous management or supervisory experience.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to HIPAA regulations.
• Maintain current national and/or state registration, certification, or licensure, as required by state.
• Assist the pharmacist with all responsibilities except those requiring a pharmacist’s professional judgment.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Train and mentor new-hire technicians and provide day-to-day support to pharmacy associates.
• Encourage, monitor, and assist new technicians through the technician training program.
• Lead by example and delegate as needed to ensure department standards are met.
• Serve as the primary representative for store-wide meetings and huddles.
• Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
• Complete the PIC Assistant process walk.
• Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
• Oversee inventory management, including order reconciliation, returns, and physical inventory preparation.
• Serve as the pharmacy safety subject matter expert; recognize opportunities for improvement and coach others as appropriate.
• Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and applicable health codes; identify unsafe conditions and notify store management.
• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Administer immunizations where permitted by state law.
• Perform all essential job functions and tasks of a pharmacy senior certified technician.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED