PHARMACY/LEAD CERTIFIED TECHNICIAN

The Kroger Co.•Edgewater, CO

About The Position

The Pharmacy Lead Certified Technician supports pharmacy health and wellness initiatives and provides exceptional customer service while helping patients receive appropriate care and services within applicable state and federal laws. The role assists the pharmacist with pharmacy operations, excluding duties requiring a pharmacist’s professional judgment, and completes prescription reception, data entry, adjudication, and dispensing accurately and efficiently. The lead technician trains and mentors new technicians, supports their progress through the technician training program, helps ensure department standards, and coordinates staff scheduling and station rotation. The position also supports inventory management, pharmacy safety, offsite business-to-business clinics, and store-wide meetings. The technician must maintain required registration, certification, or licensure and comply with HIPAA, sanitation, safety, and other applicable regulations.

Requirements

High school diploma or GED.
At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
Must be at least 18 years old.
Professional, dependable, and positive, with good judgment and the ability to gain support from others to lead a high-performing pharmacy team.
Self-motivated and able to organize, prioritize, plan, and meet deadlines.
Proven attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure, depending on state requirements.
Ability to handle highly confidential information.

Nice To Haves

At least 1 year of previous management or supervisory experience.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or license as required by the state.
Assist the pharmacist with all responsibilities except those requiring a pharmacist’s professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are executed by leading by example and delegating as necessary.
Serve as the primary representative for store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Serve as the pharmacy safety subject matter expert, identify opportunities, and coach associates toward correct practices.
Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where permitted by state law.
Perform all essential functions and tasks of a pharmacy senior certified technician.
Perform the essential functions of the position with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan eligibility and terms.
Flexible scheduling in full-time and part-time roles.
Paid time off, including holiday and sick pay, subject to eligibility and length of service.
Employee Assistance Program counseling and confidential financial tools and coaching.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off, including vacation, sick leave, and parental leave, subject to applicable terms.
Participation in a 401(k) plan, subject to eligibility requirements.
Group term life insurance, subject to eligibility.
Eligibility for an annual bonus based on company performance.
Tuition assistance, college scholarships, and educational leave of absence, subject to location-specific criteria and eligibility.
Internal training and development resources.