PHARMACY/LEAD CERTIFIED TECHNICIAN

The Kroger Co.•Glendale, AZ

About The Position

Provide and train others to provide exceptional customer service to help people live healthier lives. Treat customers and employees fairly and ethically, provide a safe, clean, inclusive environment, be a responsible community member, and provide appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences relevant to the patient, as permitted by state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations and company health and wellness initiatives, assists the pharmacist with responsibilities that do not require professional judgment, and helps lead, train, and support pharmacy technicians. The position also supports inventory management, scheduling, safety, compliance, and preparation for offsite business-to-business clinics.

Requirements

High school diploma or GED.
One year of Pharmacy Certified Technician experience within the Kroger enterprise.
Must be at least 18 years of age.
Professional, dependable, and positive, with good judgment and the ability to gain others' support in leading a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
Proven attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure, depending on state requirements.
Ability to handle highly confidential information.

Nice To Haves

One year or more of previous experience in a management or supervisory role.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or licensure, depending on state requirements.
Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are carried out by leading by example and delegating as necessary.
Serve as the primary representative for store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite Business to Business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, recognize opportunities for improvement, and coach others toward correct practices as appropriate.
Comply with and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and local, state, and federal health code requirements; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where applicable under state law.
Perform all essential job functions and tasks of a pharmacy senior certified technician.
Perform the essential functions of the position with or without reasonable accommodation.