PHARMACY/LEAD CERTIFIED TECHNICIAN

The Kroger Co.•Parker, CO

11d

About The Position

The Pharmacy Lead Certified Technician provides and trains others to provide exceptional customer service, supporting customer and employee well-being through fair and ethical treatment, a safe, clean, inclusive environment, and appropriate products, services, and care. The role provides direct patient intervention through health and wellness services as permitted by state and federal law and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position assists the pharmacist with pharmacy operations, excluding responsibilities that require a pharmacist’s professional judgment. It leads and supports pharmacy technicians by training and mentoring new hires, reinforcing department standards, coordinating staffing and station rotations, and serving as a pharmacy safety resource. It also supports health initiatives, including offsite business clinics and immunizations where permitted by state law, and helps oversee inventory, regulatory compliance, sanitation, and safety. King Soopers is part of The Kroger Company. The posting describes benefits that may be available subject to eligibility, location, and applicable plans, including healthcare coverage, paid time off, associate discounts, tuition assistance or reimbursement, training and development resources, an Employee Assistance Program, a 401(k) plan, life insurance, and a potential annual bonus based on company performance.

Requirements

High school diploma or GED.
At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
At least 18 years of age.
Professional, dependable, and positive demeanor; good judgment; and ability to gain others’ support in leading a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
Attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure as required by the state.
Ability to handle highly confidential information.

Nice To Haves

At least 1 year of previous management or supervisory experience.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or licensure as required by the state.
Assist the pharmacist with all responsibilities except those requiring a pharmacist’s professional judgment.
Deliver a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are followed by leading by example and delegating as needed.
Serve as the primary pharmacy representative at store-wide meetings and huddles.
Help create and manage schedules and station rotations for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identify opportunities for improvement, and coach associates as appropriate.
Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where permitted by state law.
Perform all essential functions and tasks of a pharmacy senior certified technician.
Perform the essential functions of the position with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans, subject to eligibility.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, subject to eligibility and length of service.
Free counseling through the Employee Assistance Program.
Free, confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off, including vacation, sick leave, and parental leave, subject to applicable criteria.
401(k) plan participation, subject to eligibility requirements.
Group term life insurance, subject to eligibility.
Potential annual bonus based on company performance.
Tuition assistance, college scholarships, and educational leave of absence, depending on location and eligibility.
Internal training and development resources.