Pharmacy/Lead Certified Technician

Kroger•Salt Lake City, UT

20d

About The Position

Provide and train others to provide exceptional customer service and help people live healthier lives. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, serve as a responsible community member, and provide appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by applicable state and federal laws. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations and patient care, assists the pharmacist, trains and mentors technicians, helps lead pharmacy staff and scheduling, oversees inventory, and reinforces safety and regulatory compliance.

Requirements

High school diploma or GED.
At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
At least 18 years of age.
Professional, dependable, positive, and able to exercise good judgment and gain the support of others to lead a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
Proven attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure as required by the state.
Ability to handle highly confidential information.

Nice To Haves

At least 1 year of previous management or supervisory experience.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or licensure as required by the state.
Assist the pharmacist with responsibilities except those requiring a pharmacist's professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor newly hired technicians and provide day-to-day training and support to pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are followed by leading by example and delegating as needed.
Serve as the primary pharmacy representative at store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite Business to Business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identify opportunities, and coach staff toward correct practices.
Comply with and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and applicable health codes; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where permitted by state law.
Perform all essential job functions and tasks of a pharmacy senior certified technician, with or without reasonable accommodation.