PHARMACY/LEAD CERTIFIED TECHNICIAN

The Kroger Co.•Dacono, CO

21d

About The Position

The Pharmacy/Lead Certified Technician supports pharmacy operations and leads pharmacy associates in delivering exceptional customer service and patient care. The role helps provide health and wellness services as permitted by state and federal law, supports company health and wellness initiatives, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The technician assists the pharmacist with responsibilities that do not require professional judgment and ensures pharmacy transactions are completed accurately and efficiently. The lead technician trains and mentors pharmacy associates, supports their progress through the technician training program, helps execute department standards, represents the pharmacy at store-wide meetings, and assists with staff scheduling and station rotation. The position also supports inventory management, pharmacy safety, sanitation, regulatory compliance, and preparation for offsite business-to-business clinics. Immunizations may be administered where permitted by state law.

Requirements

High school diploma or GED.
At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
Must be at least 18 years old.
Professional, dependable, and positive, with good judgment and the ability to gain others’ support in leading a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
Demonstrated attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure as required by the state.
Ability to handle highly confidential information.

Nice To Haves

At least 1 year of previous management or supervisory experience.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or licensure as required by the state.
Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day training and support to pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are carried out by leading by example and delegating as needed.
Serve as the primary pharmacy representative at store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identify opportunities for improvement, and coach associates as appropriate.
Comply with and reinforce sanitation and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where permitted by state law.
Perform all essential functions and tasks of a pharmacy senior certified technician.
Perform the essential job functions with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, based on eligibility and length of service.
Free counseling through the Employee Assistance Program.
Confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation and sick leave, and parental leave.
401(k) plan, subject to eligibility requirements.
Group term life insurance for eligible associates.
Eligibility for an annual bonus based on company performance.
College scholarships and educational leave of absence, depending on location and eligibility.
Internal training and development resources.