Pharmacy/Pharmcst-Intern

Kroger•Athens, GA

About The Position

The Pharmacy Intern helps create an outstanding customer experience by providing exceptional service and maintaining a safe, clean department. The role supports the department manager in achieving sales and profit goals and in monitoring quality assurance standards. The Pharmacy Intern embraces the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position includes counseling customers, assisting with over-the-counter medication recommendations, accurately processing and dispensing prescriptions, supporting insurance and payment transactions, and assisting with inventory and department upkeep. The Pharmacy Intern provides immunizations under a pharmacist’s supervision and reports safety concerns, incidents, or illegal activity as described in the posting.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system and dispense the correct medication.
Contact prescribers’ offices for authorization and accept and interpret oral and written prescriptions for fills and refills.
Bag filled prescriptions and deliver them accurately to customers.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Clean the department.
Provide immunizations under the supervision of a pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents and notify the pharmacist on duty of any known prescription incident.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed to resolve issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.