PHARMACY/PHARMCST-INTERN

The Kroger Co.•Maumelle, AR

About The Position

The Pharmacy Intern helps create an outstanding customer experience by providing exceptional service, maintaining a safe and clean department, supporting sales and profit goals, and monitoring quality assurance standards. The role embraces the Customer 1st strategy and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The intern supports pharmacy operations by counseling customers, assisting with over-the-counter medication recommendations, processing prescriptions and insurance information, dispensing medications, and providing immunizations under a pharmacist’s supervision. The role also involves maintaining pharmacy stock and cleanliness, supporting customers and prescribers, and reporting safety concerns and incidents. The position requires active enrollment in a U.S. school of pharmacy and a current state-issued Pharmacy Intern license. The employer describes benefits available to associates, with eligibility and some benefits dependent on service length or applicable plans.

Requirements

  • Actively enrolled in a U.S. school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.

Responsibilities

  • Promote trust and respect among associates.
  • Create a welcoming environment and answer customer questions about products in the department and throughout the store.
  • Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist customers with over-the-counter medication recommendations.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and deliver them accurately to customers.
  • Process third-party insurance information for customers and contact insurance companies on their behalf when necessary.
  • Facilitate charge purchases for customers.
  • Accurately accept and interpret oral and written prescriptions for filling and refilling.
  • Clean the department.
  • Provide immunizations under the supervision of a pharmacist.
  • Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify the pharmacist on duty about any prescription incident of which the intern becomes aware.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably, nonconfrontationally, and cooperatively.
  • Act honestly and with integrity regarding customer and business information.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, subject to eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
  • Training programs and career pathways offering potential for growth.
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