PHARMACY/PHARMCST-INTERN

The Kroger Co.•Reno, NV

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Intern supports pharmacy operations by counseling customers, assisting with over-the-counter medication recommendations, processing and dispensing prescriptions, handling insurance transactions, maintaining inventory, and providing immunizations under pharmacist supervision. The role also involves keeping the department clean, reporting safety and prescription incidents, and working cooperatively in a fast-paced environment.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Help create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers.
Assist with recommendations for over-the-counter medications.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Accurately bag filled prescriptions and deliver them to customers.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for fills and refills.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty upon becoming aware of a prescription incident.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.