PHARMACY/PHARMCST-INTERN

The Kroger Co.•Little Rock, AR

About The Position

The Pharmacy Intern helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in achieving sales and profit goals and monitoring quality assurance standards. The intern supports the Customer 1st strategy and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves learning and discussing pharmaceutical products with customers and prescribers, providing drug counseling and over-the-counter medication recommendations, processing prescriptions and insurance information, and supporting pharmacy operations. The intern may provide immunizations under a pharmacist’s supervision. The role also requires cooperative work in a fast-paced environment, sound judgment, and the ability to assist customers with diverse needs.

Requirements

  • Actively enrolled in a US school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.

Responsibilities

  • Promote trust and respect among associates.
  • Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
  • Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
  • Provide drug counseling to customers and assist with over-the-counter medication recommendations.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication; bag filled prescriptions and deliver them accurately to customers.
  • Contact prescribers’ offices for authorization and accurately accept and interpret oral and written prescriptions for filling or refilling.
  • Process third-party insurance information, contact insurance companies on customers’ behalf when necessary, and facilitate charge purchases.
  • Clean the department and properly compare, check, and stock incoming orders; return unused medication stock bottles to stock.
  • Provide immunizations under the supervision of the pharmacist.
  • Notify management of customer or employee accidents and notify the pharmacist on duty of prescription incidents.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
  • Act honestly and with integrity regarding customer and business information, follow directions, and seek assistance as needed to resolve issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over the employee’s career through the Continuing Education program.
  • Training programs and career pathways offering potential for growth.
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