PHARMACY/PHARMCST-INTERN

The Kroger Co.•Athens, GA

About The Position

Create an outstanding customer experience through exceptional service while maintaining a safe and clean department that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Support the Customer 1st strategy and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role assists customers with pharmaceutical products and prescriptions, including counseling, over-the-counter medication recommendations, prescription processing, dispensing, insurance matters, and immunizations under pharmacist supervision. It also includes receiving and stocking orders, maintaining department cleanliness, reporting safety and prescription incidents, and working cooperatively in a fast-paced environment. The position must be performed with or without reasonable accommodation.

Requirements

  • Actively enrolled in a US school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.

Responsibilities

  • Promote trust and respect among associates.
  • Create a welcoming environment and answer customers’ questions about products sold in the department and throughout the store.
  • Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist with recommendations for over-the-counter medications.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and deliver them accurately to customers.
  • Process third-party insurance information for customers and contact insurance companies on customers’ behalf when necessary.
  • Facilitate charge purchases for customers.
  • Accurately accept and interpret oral and written prescriptions for filling or refilling.
  • Clean the department.
  • Provide immunizations under the supervision of a pharmacist.
  • Compare and check incoming orders, and stock them properly.
  • Return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify the pharmacist on duty of any known prescription incident.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably and in a nonconfrontational, cooperative manner.
  • Act honestly and with integrity regarding customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
  • Training programs and career pathways offering potential for growth.
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